I thought I'd share my experience with Jan Kielman with everyone. I know some of you are anxious when it comes to measuring your own feet. I went to their store and got my measurements taken - and remembered to take a video of it, so I could share it on SF. Now for the process: I wrote back and forth with Monika, who by the way speaks decent english, making sure that I got all the details right before heading to Warsaw. Heres a bit from an email i received from Monika: My email: "When you say fully bespoke – does that include a custom or a modified last ? And custom shoe trees ?"" Respons from Monika: "The fully bespoke means the lasts are individually sculped due to your measurement and the shape required. The wooden lasts are perfectly adjusted to the shoes but they are not custom made. You are welcome to us without arranging the appointment however it would be helpful to be announced a day or two before."" Unfortunately - the email above can be misunderstood. When I spoke with Monika at the store I got the impression, that the last are custom made from start to finish (also stated on the website), and the shoes trees are not custom but only adjusted. At the store they have a lot - and i mean a lot, of different shoe models to either choose from or get inspiration from. This being the first time i ever bought bespoke shoes it really helped me out choosing with kind of shoe I liked. Usually, I don't think of all the details that goes into making a shoes look nice - you just pick a pretty pair at the store. But I grabbed 3 different shoes I liked, and combined element of all them. Monika sensed my lack of experience in the field of bespoke shoes, and guided me through the process, which was a nice thing. When it came time to choose the leather - I unfortunately wasn't too impressed. They only had a very small selection of leathers available in the store at the time. So if your looking for a specific kind of leather, I would advise you to contact the beforehand. They also offer belts that match your shoes - I jumped on those too. I'll be receiving my shoes sometime next week - and I'll share the picture here. In the meanwhile - heres the video with my feet being measured: Please do note - that the tape measure is pretty snug when he wraps around the foot.