1. And... we're back. You'll notice that all of your images are back as well, as are our beloved emoticons, including the infamous :foo: We have also worked with our server folks and developers to fix the issues that were slowing down the site.

    There is still work to be done - the images in existing sigs are not yet linked, for example, and we are working on a way to get the images to load faster - which will improve the performance of the site, especially on the pages with a ton of images, and we will continue to work diligently on that and keep you updated.

    Cheers,

    Fok on behalf of the entire Styleforum team
    Dismiss Notice

James Smith & Company Umbrellas

Discussion in 'Classic Menswear' started by Lowndes, Oct 10, 2009.

  1. Lowndes

    Lowndes Senior member

    Messages:
    664
    Joined:
    Feb 28, 2009
    Location:
    Houston, Texas
    Hi guys, I was wondering if anybody has ever ordered a James Smith & Company umbrella over the phone? I would love to make the trip to London but that isn't happening anytime soon.

    Do you think I can just call and ask for a solid stick maple umbrella with a navy blue canopy cut for a 1.88 meter male? I've tried to call today but haven't been able to get through. Also, just curious if anybody has done then and been happy with what they received. Thanks in advance.
     
  2. bjh

    bjh Active Member

    Messages:
    31
    Joined:
    Nov 5, 2006
    My wife ordered one by phone (we live in New York) as a gift for me several years ago. No problems. Excellent umbrella. I also own a Brigg. They are of comparable quality.
     
  3. entrero

    entrero Senior member

    Messages:
    1,082
    Joined:
    Jan 2, 2009
    Ordered one a few months ago, nice people to do business with. Their web page with information regarding their offerings disappeared for some reason. Keep in mind the high shipping prices, around 50 GBP.
     
  4. fkl118

    fkl118 Senior member

    Messages:
    341
    Joined:
    Oct 24, 2003
    Location:
    Canada
    Most of their sales are over the phone to overseas customers according to one person I spoke to there. On the 2 occasions I visited their shop there were lots of boxed umbrellas waiting to be shipped.
     
  5. ThinkDerm

    ThinkDerm Senior member

    Messages:
    11,983
    Joined:
    Jun 5, 2008
    Most of their profits come from charging exorbitant prices to ship to enthusiastic overseas customers according to one person I spoke to there. On the 2 occasions I visited their shop there were lots of boxed umbrellas waiting to be shipped.
    ftfy
     
  6. Journeyman

    Journeyman Senior member

    Messages:
    6,774
    Joined:
    Mar 29, 2005
    Location:
    Brisbane, Australia
    You can order via e-mail, too, and I think that their e-mail address is on their website.

    I enquired about getting them to ship me an umbrella last year, but was dissuaded by the shipping cost. I'm still tempted, though, and my end up going through with it at some stage.

    My e-mails were responded to quite promptly, within a day or so each time.
     
  7. fkl118

    fkl118 Senior member

    Messages:
    341
    Joined:
    Oct 24, 2003
    Location:
    Canada
    I don't think they make much, if any, money off shipping. Getting items sent from the UK to North America is just plain expensive. I'd guess the cost to ship to the US would be £30-40. This could be confirmed by getting an estimate on the Royal Mail or Parcelforce website.

    The rest is for packaging which is really very good as I'm sure others could attest. I had my umbrella packaged for the plane ride home and they charged me something like £10 for it but it was certainly worth it.

    Also the cost of shipping is offset by the VAT deduction.
     
  8. JBT

    JBT Member

    Messages:
    6
    Joined:
    Mar 4, 2009
    Hi,

    You could do it by telephone I'm sure although part of the 'experience' of shopping at James Smith is the wonderful selection of woods available in the store...the same wood can be figured in so many ways that it is nice to choose the figure that suits you...

    They also have some other types that are not listed on the website.

    Here are two of mine

    http://i190.photobucket.com/albums/z...l/L1030517.jpg
     
  9. Fishball

    Fishball Senior member

    Messages:
    1,731
    Joined:
    Jul 9, 2007
    Location:
    Hong Kong
    Two years ago SAB sent me 2 umbrellas to Hong Kong cost GBP40.
     

Share This Page

Styleforum is proudly sponsored by