I ordered a pair of The Parade and The Oxford. Initially I did not indicated what colours I wanted and an e-mail was sent asking for those colors. I replied with the colors and questions about fit three weeks ago. Last week I e-mail CJ to give me a status report on my order. No reply. I chalked it up to the holiday rush and staff being out for holiday. Today I e-mailed again for a status update. No reply from CJ. I'm getting concerned. My order seems to have fallen into a black hole. I'm going to give them until the end of the week to respond. If they don't respond, I'm going to have to go somewhere else because my brown fur-lined gloves are getting worn out and need replacing.