Is this an acceptable defect?

[KSunnyH]

Just got these Carmina LWBs in the mail today, and noticed the following:



It looks like they missed when they were punching out the eyelet. Is this something that would be deemed as an acceptable defect, or would this have been sold as a second-grade?

 

[Salad]

I wouldn't accept that. IMO, that would definitely qualify as a second. I know it's a hassle to mail them back but I would be really annoyed by that. I'm not one who looks for perfection either. That's a missed punch and you'll see it every time you lace up. Send Carmina a pic and see what they can do for you.

 

[KSunnyH]

Well, I didn't pick them up from Carmina - they were purchased secondhand here at SF, but the issue wasn't disclosed. I brought this up in a PM with the seller, but he told me the following:

"I cant tell what you mean? It looks fine to me. If it really bothers you, you can just throw a bit of reno on there and buff it right out.

Please keep in mind this was a factory made shoe, it wasn't hand clicked."

I didn't want to press the issue since as I didn't really know whether or not something like this was really acceptable. I don't really mind it too much, but do you think that it's at least appropriate to ask for some discount?

 

[Henry Carter]

He should have disclosed it, but in saying that once laced the laces will cover it anyway won't they?

 

[KSunnyH]

They essentially do. It's certainly not something that is going to prompt me to want to send the shoe back, but I figured that getting at least a small amount of the purchase price back would be acceptable.