Phil Ossiffee
Member
- Joined
- Jan 22, 2007
- Messages
- 16
- Reaction score
- 1
I wonder if any of you have had difficulty reaching Salvatore. My 4 new pairs of pants (which I ordered and paid for last spring) have been "lost in the mail" since mid-September. Salvatore won't confirm the shipping address, provide any tracking details -- or even reply to numerous e-mails and Facebook messages. It's very disappointing since I have been a loyal customer for years. I've visited him and his father in Napoli many times, and we've shared dinners together several times in NY (Solito as well).
I understand Salvatore's an artisan and his work is great, so I don't mind so much when linen pants promised for summer don't ship till the fall. And apparently Salvatore was ill. But when the pants themselves go missing and the tailor blatantly ignores your request for any follow-up -- well, that's pretty lousy. Does anyone have any suggestions? Help!!! Thanks....
I understand Salvatore's an artisan and his work is great, so I don't mind so much when linen pants promised for summer don't ship till the fall. And apparently Salvatore was ill. But when the pants themselves go missing and the tailor blatantly ignores your request for any follow-up -- well, that's pretty lousy. Does anyone have any suggestions? Help!!! Thanks....