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Indochino suits?

Discussion in 'Classic Menswear' started by crease, Jan 4, 2008.

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  1. yeats

    yeats New Member

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    Any idea with Indochino's return policy?
     
  2. LorenzL

    LorenzL Senior member

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    You mean with the deal? Returns are still possible - but it may be that the alteration credit will be issued to your coupon, not to your credit card.
     
  3. bmathe02

    bmathe02 Well-Known Member

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  4. bmathe02

    bmathe02 Well-Known Member

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  5. Chase H

    Chase H Senior member

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    That may be the stupidest thing I've ever seen.
     
  6. LorenzL

    LorenzL Senior member

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    It's funny, they did have the same already in 2011. Sure, those are gimmicks, but I might even believe they just do this to get press coverage in the nerd/tech niche - and successfully so, I would say.

    By the way, in other news, there is a Winter Sale going on :)
     
  7. OTCtailor

    OTCtailor Senior member

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    Lehigh Valley, PA
    I comment/critique in the tailors' thread. I'll comment and critique in this thread as well.
    I would personally never buy an indochino suit primarily because they don't offer enough options that can affect the fit but i certainly understand why people do. Surfing around on this thread for awhile, I've seen a lot of issue that affect the balance of the jacket and pants. Also, issues that affect neck and shoulder fit. Those have a lot to do with self-analyzation of posture, but also they need to present those options. I've gone thru their online fitting/measuring process just to check and it's missing certain elements. I'm sure they'll update as time goes on.
    If anyone has any questions please feel free to ask or PM me and I'll get back to you.
     
  8. VinnyMac

    VinnyMac Senior member

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    How does the Gilt City deal actually work? I didn't see a coupon code. Do you pay the full price and get a refund afterwards?
     
  9. VinnyMac

    VinnyMac Senior member

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    Gilt City deal?
     
    Last edited: Jan 21, 2013
  10. LorenzL

    LorenzL Senior member

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    You pay the price of the deal $429 to Deal City and you get a unique coupon code worth $644 for Indochino.com. That coupon is tied to the promotion rules, e.g. you can only apply it when you put the suit, shirt, tie etc. in the basket and it won't work with other combinations.
     
  11. VinnyMac

    VinnyMac Senior member

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    Ok...makes sense. Thanks for the insight.
     
  12. lindnerjc

    lindnerjc New Member

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    I'm not too sure that it's mostly people who are inexperienced with suits that are the only ones who are unhappy with Indochino. I myself have heard from several very experienced people who have tried shopping at Indochino and have found it to be poor quality construction and tailoring. Obviously it's hard with online suiting to get a perfect fit (this would be why one would advocate for actually buying a suit in person) but because it is not the only online source out there for that sort of thing, there are many other places that do better...
     
  13. VinnyMac

    VinnyMac Senior member

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    The first suit's hit or miss, but after that, the company's solid. After my first experience, I had a lot of contempt for Indochino because it seemed like they'd blatantly disregarded my measurements (they acknowledged the screw up), but I've ordered from them a few more times, and they're solid. They don't give you as much control over specific measurements like button stance, half-back vs. half-chest/waist, lapel width, etc, but they touch most of the bases, and the simplicity can be a good thing for those "inexperienced" customers that you mentioned. As long as you don't fudge the measurements, you'll get a suit that fits better than those worn by most guys.
     
    Last edited: Jan 22, 2013
  14. jd13jd13

    jd13jd13 Senior member

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    Do the functional boutonnieres still have a button well? In this picture, it looks like they do.
     
  15. Chase H

    Chase H Senior member

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    They are poor quality. If I didn't think I'd be likely to outgrow the suits within the next few years, and if I hadn't gotten them on sale, I'd have gone with Black Lapel. As it is, I may buy a DB jacket from them, unless Black Lapel adds that option in the next 6-8 months.
     
  16. LorenzL

    LorenzL Senior member

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    Well, so what does "poor" quality actually mean? No, you won't have those suits for your whole life, but would you actually want that? I mean, fashion changes so quickly - and even style over the decades, you may not want to wear the same suit at the age of 20 and the age of say 40 or 50. That said, this should not be an excuse for poor quality. It's just that my oldest Indochino suit is now I think 3 years old and it's actually still quite ok (a few loose threads, but nothing severe).
     
  17. Chase H

    Chase H Senior member

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    I'm given to believe that they're fused, but they try to hide the fact with some buzzwords. I've an odd waistcoat from them that isn't holding up very well, but... perhaps I'm being unfair. They're not that bad.
     
  18. LorenzL

    LorenzL Senior member

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    Their construction is definitely not the best in class and yeah, they are not being very straight about it. That said, they have upgraded their components and fusing technology in general did improve as well. I still don't bring my jackets to the dry cleaners and of course the drape would be better with full canvas, but overall, I think it's good quality for money. I am still hoping they will introduce a full canvas upgrade some day...
     
  19. Chase H

    Chase H Senior member

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    Yeah, I may keep shopping with them for the next few year, just because it would be a shame to switch after getting my measurements dialed in. That said, I could really go for some wide peak lapels, and indochino doesn't do that.
     
  20. qbgoose

    qbgoose New Member

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    Jan 24, 2013
    I just ordered, but didn't receive a coupon code. Where do I get that?
     

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