Indochino suits?

Discussion in 'Classic Menswear' started by crease, Jan 4, 2008.

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  1. Scalawag

    Scalawag Member

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    Well let it be known I had no issues with the quality or fit of my order beyond the poor measurement I gave for length. It's my only experience with them, however.

    That being said, their service has been amazing. After placing my initial order, I had some regrets about my option choices so I emailed the Customer Service address and had a reply + order modification within an hour or two. Since applying for my remake, I've fucked up yet again and had to email CS three times. Angie has gotten back to me within an hour max each time, and every time confirms the changes I requested with absolutely no confusion or hesitation.

    I really appreciate that it's at least very easy to get in touch with someone if need be, even in the face of their order volume. I'm impressed in this regard as this isn't even the case with a lot of more established businesses.
     
  2. CousinDonuts

    CousinDonuts Senior member

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    Looking for a little help, I have been reading this blog for awhile now and recently bought a suit through indochino, basically my first suit. Looking to see what your opinions are on how it turned out, I am fairly pleased with it. Maybe the pants could use a touch more length in the crotch as it seems to pull a bit through that area. Anyway I would appreciate all comments, good or bad. Thanks

    I agree with beutlegeuse - first impression was shorten both the sleeves and pants a bit. Less length down below might help everything hang better. Jacket length is pretty standard. On my first IC suit the rise is also shorter/tighter than I planned. Their video said to tighten the measuring tape on your crotch, but they didn't allow for much room for the boys.
     
  3. bitokrusader

    bitokrusader New Member

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    I'm debating on ordering a suit from Indochino. I like their styles and their prices are reasonable, however, a few have mentioned that they go off a database based on weight/height and make changes according to their specification/interpretation therefore making a suit not 100% based on the measurements clients give to them (correct me if I am wrong). My ordeal is this, I am not of average height for a guy and a bit stocky. Is there anyone out there that has ordered from them that has an unusual build or a not so average build/height? If so, how did your suit turn out?
     
  4. TheWraith

    TheWraith Senior member

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    They seem to be making a lot of errors right now. I would make sure this is the way you wish to proceed before doing so.
     
  5. jimmystewart

    jimmystewart New Member

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    All right, here goes... I'm not much for posting on forums (textbook lurker) but I've been following this thread and the 'great indochino debate' long enough that I thought it was worth contributing, especially after the helpful research and opinions of so many others influenced me to try indochino in the first place. Not sure if my results will help or hurt indochino's cause, but either way it should be informative. [​IMG]

    I haven't seen much formal wear posted from them, so I wanted to share some pics of a tux I recently received. This is my first purchase from indochino and my first mtm suit (the 'dinner jacket tuxedo' - I wasn't going anywhere near that new Vegas strip collection). Like others have found, I was initially impressed with the overall fit and appearance (a big difference from OTR for me, even though I am a pretty standard size) but to my (novice and untrained) eye there are some adjustments that need to be made:

    1. The pants are too short - they don't break over the shoe
    2. The jacket sleeves are also a little short, though from what I understand it is permissible to show a little more sleeve (up to 1") with a tuxedo jacket...
    3. The jacket might be a bit too long, though I'm definitely glad it didn't come out short and I'm not personally a huge fan of the whole 'modern look' of short jackets.
    4. Shoulders possibly extend too far (though that could also be the 'traditional' padding)
    5. Boy does indochino like making slim fit pants... they 'corrected' my thigh measurement and I feel the pants pull a bit around the hips. Overall they're decent though, not skin tight or anything.

    I will obviously have a tailor look it all over, but any thoughts from the many sartorially knowledgeable denizens of styleforum are more than welcome. Any questions about the suit or ordering process just let me know (though I can't comment on customer service as I haven't used them yet).

    Thanks all!
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  6. Trit

    Trit Senior member

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    Well, let me get to the good before the bad. Firstly their customer service was very nice and even though I was a day past the limit for returns they accepted my return without any hassle.

    That said, my suit was easily the worst fit of any of you guys. I used the same measurements I use at ModernTailor which always gives a good shirt fit but they sort of imploded here. Sleeves too long and wide, pants skin tight, shoulders too wide. But the kicker is the the jacket fit. I've never seen anything like it; it appears that I'm wearing a corset and makes it look like my hips are as wide as my shoulders. In the measurements there's a seven inch drop from chest to waist but this is a crazy way to handle it. No tailor could think this would fit anyone.

    [​IMG]

    So, pleasant company to deal with but, in my case, the product is downright embarrassing.
     
  7. Beatlegeuse

    Beatlegeuse Senior member

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    ^ Pants don't quite look skin tight in your pic, but I agree with everything else. Sleeves definitely look too baggy and the hourglass figure on that jacket is ridiculous. I thought my jacket looked bad, but the chest, shoulders, and hips are so wide on this that it makes the waist suppression look very extreme. You're right, I don't know how any tailor could finish that jacket and assume that it would fit any male body.

    So you didn't try for a remake, you just sent the whole thing back for a return?
     
  8. Beatlegeuse

    Beatlegeuse Senior member

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    I will obviously have a tailor look it all over, but any thoughts from the many sartorially knowledgeable denizens of styleforum are more than welcome. Any questions about the suit or ordering process just let me know (though I can't comment on customer service as I haven't used them yet).

    Thanks all!


    The more suits I see from Indochino, the more I'm starting to dislike them, and I'm feeling less hopeful that my remake will come out OK. I really don't like the shoulders on just about every suit I've seen. I guess they usually use roped shoulders, but many times it just looks like the top of the sleeve is jutting out straight up were the sleeve meets the shoulder. If everything else comes out better on my remake, maybe I could have my tailor fix this for me.
     
  9. mafeme

    mafeme New Member

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    Here is my first suit from Indochino. Purchased March 1st, arrived March 28th.

    1.) Sleeves a bit too long.
    2.) The pants are tight around the crotch area.
    3.) Shoulders too wide?

    I might apply for remake but want some suggestions first. How is the overall fit?
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  10. Acer

    Acer Well-Known Member

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    Just got mine in today... pretty close, from what I can tell--but the jacket is a bit tight in the midsection, as is the vest. There's also something funky going on with the jacket at the base of the neck. Here's the pics, I'll let the experts decide: [​IMG] Sorry for the shadows--the front chest area is clean, the only thing I can see is the pulling around the button [​IMG] (stop looking at my ass, the pants look better when they're actually sitting correctly on my waist) [​IMG] NECK WRINKLES! Can a tailor fix this? [​IMG] [​IMG] Wife thinks the pants are too short -- there is a break when standing, but a few inches of sock is visible when walking. Let the hem out or no? Detail shots: [​IMG] Pic stitching on lapel [​IMG] Ticket pocket / more stitching [​IMG] Functional buttonholes
     
  11. acecow

    acecow Senior member

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    Well, let me get to the good before the bad. Firstly their customer service was very nice and even though I was a day past the limit for returns they accepted my return without any hassle.

    That said, my suit was easily the worst fit of any of you guys. I used the same measurements I use at ModernTailor which always gives a good shirt fit but they sort of imploded here. Sleeves too long and wide, pants skin tight, shoulders too wide. But the kicker is the the jacket fit. I've never seen anything like it; it appears that I'm wearing a corset and makes it look like my hips are as wide as my shoulders. In the measurements there's a seven inch drop from chest to waist but this is a crazy way to handle it. No tailor could think this would fit anyone.

    [​IMG]

    So, pleasant company to deal with but, in my case, the product is downright embarrassing.


    ^^^ Creepy images thread?
     
  12. Trit

    Trit Senior member

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    ^^^ Creepy images thread?

    Might as well be. Yeah, I'll be sending the whole thing back. Trust me those pants are uncomfortably tight.
     
  13. Acer

    Acer Well-Known Member

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    Any inputs on my suit? I don't want to make the umpteenth "Critique this fit" thread =/

    As for the things I could see (jacket chest / waist, waistcoat let out), I think I can trust that to the local "alterations" shops. I use quotes because the alleged best one in town asked me why I didn't button the bottom button on my jacket. F that noise. The wrinkles at the nape, though...how difficult would that be to fix? do I need a remake?
     
  14. heaven7

    heaven7 Senior member

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    Well, let me get to the good before the bad. Firstly their customer service was very nice and even though I was a day past the limit for returns they accepted my return without any hassle.

    That said, my suit was easily the worst fit of any of you guys. I used the same measurements I use at ModernTailor which always gives a good shirt fit but they sort of imploded here. Sleeves too long and wide, pants skin tight, shoulders too wide. But the kicker is the the jacket fit. I've never seen anything like it; it appears that I'm wearing a corset and makes it look like my hips are as wide as my shoulders. In the measurements there's a seven inch drop from chest to waist but this is a crazy way to handle it. No tailor could think this would fit anyone.

    [​IMG]

    So, pleasant company to deal with but, in my case, the product is downright embarrassing.


    Holy crap.
     
  15. Rummage

    Rummage Active Member

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    I ordered a year ago and was fairly happy.

    But maybe they have changed things since then...

    That one suit that goes WAY in, in the waste looks HORRIBLE. Worst suit I have seen in my life and why are the arms so baggy and wrinkly.

    Also a reason why the fit is off is possibly because you used Modern Tailor measurements. I think they do things their own way over there. Follow the instructions and watch the videos on how to measure.
     

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