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Incredible service at Allen-Edmond

Discussion in 'Classic Menswear' started by vaulter1, Apr 19, 2011.

  1. MyOtherLife

    MyOtherLife Senior member

    Messages:
    6,501
    Joined:
    Sep 30, 2009
    Location:
    The Arena - Centerfield
    Travis, thank you for sharing this wonderful experience and best wishes for your wedding day.
    May you enjoy your Park Avenues in good health.

    Paul, it is an honour to have you with us here. I am a very happy owner of over 20 pair of Allen Edmonds shoes and look forward to buying more of them. May your company continue to prosper.

    Welcome to Styleforum gentlemen, and best wishes to you both.
     
  2. JGloger

    JGloger Senior member

    Messages:
    152
    Joined:
    Jun 22, 2010
    Location:
    Southern California - 92010
    I am a very happy owner of over 20 pair of Allen Edmonds shoes...

    I'm jealous. Just a couple weeks ago I purchased my first pair of "nice" shoes - AE Strand in Walnut - and I'm in love. Previously I'd always stuck with Bass, used Florsheims off ebay, etc but I've just recently come to realize the concept of quality over quantity. Definitely addictive though. Since receiving my first pair I have spent entirely too much time trying to decide which ones I want next.
     
  3. dragon8

    dragon8 Senior member

    Messages:
    4,613
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    Feb 19, 2007
    Location:
    San Francisco
    Greetings Gentlemen -- This is my first post on StyleForum, but the OP was so terrific I had to register and join the community. Thanks very much to Magogian12345 for taking the time to write about his experience. Best wishes to you for your wedding! We're honored that you chose Allen Edmonds' #1 shoe for the big event.

    I was in New York yesterday and today and stopped by the MadAve store, and Sergio was in Port Washington for some training earlier this week and I saw him there. He is indeed a good representative of Allen Edmonds' superb service culture.

    Thanks also to our many supporters here on SF. Your input helps us become a better company and your support inspires us.

    One of my favorite quotes for business is Ben Hogan's famous line about lucky shots in golf: "The harder I practice, the luckier I get." In that vein, here's a link to a NYT article last week that was a great stroke of good fortune for us.

    http://www.nytimes.com/2011/04/21/fa...edmonds&st=cse


    Best wishes,
    Paul



    A nice first post
     
  4. HarleyBob

    HarleyBob Senior member

    Messages:
    411
    Joined:
    Jun 12, 2010
    It speaks highly of a company and the individual when the CEO is willing to share thoughts/opinions on a forum. I have over 20 pair of AE's and I find them to be a great quality shoe for the money. There are better shoes out there, but the price point is also much higher

    One thought for Mr. AE CEO, please bring back the Mora. There is a currently a large demand for a double monk. I was lucky enough to get one pair before you stopped producing them and I would like a few more pair.

    Thanks again for posting.
     
  5. AllenEdmondsCEO

    AllenEdmondsCEO Active Member

    Messages:
    41
    Joined:
    Apr 28, 2011
    Location:
    Minneapolis, MN and Port Washington, WI
    "One thought for Mr. AE CEO, please bring back the Mora. There is a currently a large demand for a double monk. I was lucky enough to get one pair before you stopped producing them and I would like a few more pair."

    HarleyBob -

    Thanks for the input and your loyalty to AE. These direct conversations are a great advantage for us, do keep it coming. We're working on the new Mora right now for introduction later this year/early next. There are a couple of improvements we want to make to the first version, before we introduce the second. Stay tuned.

    Thanks again,
    Paul
     
  6. pebblegrain

    pebblegrain Senior member

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    Jan 24, 2010
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    USA
  7. Master-Classter

    Master-Classter Senior member

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    Location:
    Toronto, Canada
    triple monks? [​IMG]


    no please don't, I'm just kidding.

    I suspect the Mora will be welcomed, though with a few adjustments to make it better.
     
  8. Achilles_

    Achilles_ Senior member

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    Sep 16, 2010
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    Omaha
    Allen Edmonds is based in Minneapolis? [​IMG]

    Nice!
     
  9. Gauss17

    Gauss17 Senior member

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    Nov 3, 2010
    I was so impressed by this thread I bought a pair of Leeds instead of an Alden PTB.
     
  10. Patrologia

    Patrologia Senior member

    Messages:
    732
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    Oct 7, 2010
    Location:
    Milwaukee
    Allen Edmonds is based in Minneapolis? [​IMG]

    I wondered the same thing, I thought he'd be right up the road from me.

    (Not that I think it matters all that much, as long as they keep having 2 shoe banks in close driving distance! [​IMG] )
     
  11. Brogued

    Brogued Senior member

    Messages:
    322
    Joined:
    Aug 13, 2009
    Location:
    Chicago
    "One thought for Mr. AE CEO, please bring back the Mora. There is a currently a large demand for a double monk. I was lucky enough to get one pair before you stopped producing them and I would like a few more pair."

    HarleyBob -

    Thanks for the input and your loyalty to AE. These direct conversations are a great advantage for us, do keep it coming. We're working on the new Mora right now for introduction later this year/early next. There are a couple of improvements we want to make to the first version, before we introduce the second. Stay tuned.

    Thanks again,
    Paul



    Great news about the Mora.
     
  12. hohneokc

    hohneokc Senior member

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    May 20, 2010
    Location:
    OKC, OK
    Allen Edmonds is still just outside Milwaukee. But I believe the CEO has an office in Minneapolis.

    Chris
     
  13. gsgleason

    gsgleason Senior member

    Messages:
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    May 9, 2011
    wow, nice! That's a SA acting the way the CEO would.

    Really? The CEOs I know seem to do little more than:
    1) Play golf
    2) Inquire as to how to make the color red go away on whatever the trivial report of the day happens to be
    3) Embezzle

    Anyway, I too am happy with my local AE store in Denver. So far I like the company quite well, and I'm glad to support the local economy by buying a product made here by an old, reputable company.
     
  14. Storm33

    Storm33 Senior member

    Messages:
    312
    Joined:
    Jun 14, 2007
    Really? The CEOs I know seem to do little more than:
    1) Play golf
    2) Inquire as to how to make the color red go away on whatever the trivial report of the day happens to be
    3) Embezzle


    That's unfortunate to read...how many CEOs do you actually know, personally? It seems like you're buying into what the media wants you to believe about corporate leaders. There's no question that there are some bad apples out there, and they are the primary focus of the primetime press. Do you have any idea how many corporations there are in the U.S.? Think about that, and consider how many CEOs there are. Many of them care a great deal about the mission of their company as well as the prosperity of their employees and the communities in which they do business. Seriously.

    I read Paul's blog and occasionally find stories about AE. I get the impression that he is one of those leaders who cares deeply about the success of his American industry, cares about his customers, and genuinely likes shoes.
     
  15. gsgleason

    gsgleason Senior member

    Messages:
    748
    Joined:
    May 9, 2011
    That's unfortunate to read...how many CEOs do you actually know, personally? It seems like you're buying into what the media wants you to believe about corporate leaders. There's no question that there are some bad apples out there, and they are the primary focus of the primetime press. Do you have any idea how many corporations there are in the U.S.? Think about that, and consider how many CEOs there are. Many of them care a great deal about the mission of their company as well as the prosperity of their employees and the communities in which they do business. Seriously.

    I read Paul's blog and occasionally find stories about AE. I get the impression that he is one of those leaders who cares deeply about the success of his American industry, cares about his customers, and genuinely likes shoes.


    I think Paul is the exception, not the rule. Perhaps I am jaded by working for a massive multi-national corporation whose "leaders" are completely out-of-touch with what it is we actually do and what our clients pay for.

    I cannot say I know CEOs. I am a lowly worker-bee who does some of the actual work for which our clients pay. I've met and spoken to the last couple CEOs my company has gone through, and frankly their inability to communicate with normal people is astounding.

    A bit off topic. Sorry.

    I do applaud Paul for actually communicating with the community and his consumers directly. I think this would be a better world if that was the norm for American business.

    /rant
     

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