I received this message from a forum member: This raises some questions as to what to do when people have bad experiences with an affiliate. I will paste my response to him so that I don't repeat myself: Thank you for your message. I may put this question to a discussion with the forum to see what people think I should do. Maybe a link to a ratings/experiences thread for each sponsor on the sponsors page would help? Not to discount your experience at all, but some people have had bad experiences with various vendors that many people have never had trouble with. Some people even feel it's worth the risk and would be ordering anyway despite others' bad experiences. In any case, I don't want forum members to be unhappy with the performance of the sponsors, but at the same time I want them to have all the options they want. If I get consistently bad reports from an affiliate, I will just drop them - it's not worth it. However, though I know there is not a ton of love for Pink in this forum, this is the first report I've had of any trouble since adding them as an affiliate. What should we do?