On its website, Brooks Brothers states: "Brooks Brothers guarantees its merchandise and your satisfaction. Purchases may be exchanged or returned at any time. With a receipt, full merchandise refunds will be issued by original payment method. Without a receipt, merchandise refunds will only be issued at current sale price on a Brooks Brothers Merchandise Credit Card. Cash refunded only in amounts of $250 or less at Brooks Brothers retail stores in the United States only." Have any of you tried to take advantage of this guarantee before without a receipt? And how fair are they in terms of refunding your money? Thanks!