I work at a retail electronics store in the technology department (also occasionally selling TV's or White Goods). My sales figures are fine - good even considering I work in a dept. with lower price points, but the problem is in order to get commission I need to sell warranties on 10% of goods. This is proving to be very difficult for me (and others in my store) to achieve - I ask every customer, go through the numerous advantages of extended warranties, but very few seem to buy. I'm not sure if it is because I am young (17) and adults don't trust my judgment 100%, or this is just a product of the "throw away society" we know live in (a line used by many customers). My question to you SFers, is what techniques would convince you to buy an extended warranty on electronics? I am in need of some tips - anyone have any experience in retail (buying or selling) who is willing to help me out? Thankyou.