How crappy are Land's End ties ?

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Originally Posted by aj_del

Thank you all for your comments. I think I will give it a shot. The problem is not only of the cost, but also of the availability of the particular designs. I have not come across any online store which has these designs (though they are pretty standard) except Drakes, which frankly, after my last experience with them I do not wish to use again.

Just curious here, what was your bad experience with Drakes? I've never bought anything from them but I am constantly drooling at the ties on their website, been planning on buying a few for a while. Have you posted the experience before?

 

[aj_del]

^^ Yes, will post link

Here it is

Originally Posted by aj_del

I have only once ordered from Drakes and have been disappointed. I got a tie which I thought was a defect. I asked here and other members confirmed. I emailed them, got no response. Then a member gave me the direct contact of the person concerned. I emailed her, she responded that she had forwarded my email to the concerned person. Never received a reply thereafter. As winter was getting was getting over, I started wearing the tie and dropped the matter.

But must say, I was disappointed with the product and the customer service thereafter.

Let me see if I can find a pic of the defect.

Edit: Found it

Originally Posted by aj_del

^^ My ordered was delivered today.

Would this be considered a flaw ?

Also got this one

Originally Posted by HHD

Excellent ties. I like the second (I bought the same, but in a grey herringbone). It looks like a flaw in this photo - is that the front blade of the tie? Is it noticeable when worn? Put it like this, I wouldn't have bought it in a bricks & mortar shop if it had that scratch.

Drakes has a good returns policy: Check it applies for sales purchases if you want to return.

Originally Posted by MalfordOfLondon

Definitely a flaw. The seconds I sell (no spam) have lesser errors than that.
That herringbone is a beauty.

Originally Posted by aj_del

, the first tie was not on sale and is still available http://www.drakes-london.com/catalog...e/category/75/

Any alternate email to get in touch with Drakes ? [email protected] does not seem to be working.

Originally Posted by mlongano

Try this one: [email protected]

Originally Posted by aj_del

^^ Thanks, I emailed Claire and she has forwarded my email to the right person