What is it? Just like many things in life its a crap shoot. When you play craps you can win big, or you can loose big. It's the same with online m2m. you can get a beautifuly fitted suit but you can just as easily get a piece of junk. Or something in between. consider this, you are expected, due to your vast experiance, to give the manufacture the correct information so that they can make the perfict suit for you. that makes sense right? you are telling someone thousands of miles away what to do. You are using customer talk in "your language," he is understanding tailor talk in "his language." All this is done without him ever seeing you. Can you see where the problem is? You can wait for a visiting tailor from the manufacture to come here but that one will cost you double the price. You could use a local tailor that contracts with the foreign manufacture, but then that will also be at that higher price. But he will also have problems and that though does not garantee perfection. Major manufactures of r t w desiner brands offer m2m. their problem is that they depend on the retail stores to give them the right information. If you go this route, always ask for the head tailor to measure you. Stay away from the salesman and even the department or store manager. I dont mean to scare anyone away from m2m; I just want you to understand what is really involved. Naturally the m2m folks want all their every garments to be perfect. But we all know that is impossible. Its you the customer that is responsible for the fiit. they can only do what you tell them to do. The cutters in m2m shops have default changes to be used when they interperate your order. For example, when you ask for a balance change here is what the cutter wil do. The changes pictured here can be used to different degrees and different combinations. The dotted lines are the most common that are used. Those pivot open and closed changes are sometimes used in extreme cases. but they are also used in other types of body changes.