Maybe your right but I would first need to receive & try it on before getting all bothered about it, it's not available in the US and it just a cheap Baker suit and I only lost about $120 worth of vat. Having said that I would gladly be doing business again with them if they acted properly. Hell, I would have been much happier if the money went toward UK taxes than there pockets. And yes you are right I should have paid more attention but then I thought I was dealing in safe & friendly customer waters of the UK. I guess I was in denial after all these years of buying from stores in the UK and always having the vat subtracted. Now I have to be more vigilant and first treat UK stores as hostile and bilking which is a bit sad.