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Herring Shoes - Experiences?

Discussion in 'Classic Menswear' started by the_sartorialist, May 5, 2010.

  1. mustardontoast

    mustardontoast Active Member

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    Just bought a pair of Loakes from the 1880 line and for some reason the 10% off code from June '11 worked. Just a heads up.
     


  2. Rankiz

    Rankiz Senior Member

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    I just love my 3-4 pair of Herring shoes, good quality.
     


  3. Schweino

    Schweino Senior Member

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    Woah, their prices went up by more than 10%.... Pricey website redesign that was.
     


  4. TOBestWR

    TOBestWR Well-Known Member

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    I'm looking for a nice pair a shoes and I found the Herring Hampstead (http://www.herringshoes.co.uk/product-info.php?&brandid=6&shoeid=453). I really like the design and it's in my price range. I was just wondering if the quality of these would be better then Allen Edmonds Strand. I was wondering which one would you choose and why? I live in Canada so they will be both around the same price for me.
     


  5. streetminimal

    streetminimal Senior Member

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    They're quick to reply to enquiries about shoes but anything relating to post-order, they never do or take their time.
     


  6. deingesicht

    deingesicht Senior Member

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    ^^ They are out there to make money, thus emails from new customers would be first on the list - wouldn't you do the same?

    I just ordered the Knightsbridge in black calf and they are very nice for the price. The service was fantastic! I sent Steve about six or so emails about the shoes pre-purchase and he answered very quickly. Additionally, I bought the shoes on the Monday and they were delivered to my house (Australia) by the Friday....

    I will be definitely using his site again.
     


  7. Northampton Novice

    Northampton Novice Senior Member

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    Whilst I note that a few posters have experienced a somewhat deficient after sales service from Herring - I must say my own experience is quite the opposite.

    I would recommend Herrings highly, if the shoes you buy from them ever develop a fault (yes, even quality footwear is not infallible) they bend over backwards to help you.
     


  8. cbfn

    cbfn Distinguished Member

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    I contacted them a week ago about discolouration from a pair Herring Coltham, how long does it usually take before they respond?
     
    Last edited: Apr 4, 2012


  9. bwp

    bwp Senior Member

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    I'll add my 2 cents, I inquired about a return/exchange and never heard back. Response was prompt pre-order...In my case their strategy worked, I eventually gave up and decided to keep them. I do enjoy the shoes now, they just were not what I was expecting out of the box.
     


  10. Northampton Novice

    Northampton Novice Senior Member

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    In my experience, which stretches to approx 6 years now, no longer than 24 hours.


    Astonishing. The last pair of Herring shoes I got were the Desborough - there was a tonal variation I didn't find acceptable - they immediately arranged for another pair to be sent out & offered me £30 off.
    Bizarrely the new pair also had a tonal variation - seems the Desborough are prone to that given their burnishing.
     


  11. Dingusberry

    Dingusberry Senior Member

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    Do they mark down the value of the item?
     


  12. hst

    hst Senior Member

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    No. I recall they declare the full value.
     


  13. Northampton Novice

    Northampton Novice Senior Member

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    I already had a large discount & with the £30 off I got the shoes at approx 40% off retail. The tonal variation was only noticeable close up & has lessened considerably with wear & care.
     


  14. habanos

    habanos Senior Member

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    I have not tried the Loakes but the Herring Spanish factory shoes are nice and I rank the quality above Allen Edmonds.
     


  15. Rankiz

    Rankiz Senior Member

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    Neither Herring (nor Pediwear) devaluate their packages.
     
    Last edited: Apr 12, 2012


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