I was at the Hermes store today in New York and had a good experience. Staff were helpful, polite and genuinely smiled when they assisted me. I also like their menswear quite a lot, more so than Alfred Dunhill ever since the latter have become a little eurotrashy. Hermes menswear is very tasteful and very wearable, and I am surprised that they have not been mentioned more often in this forum. Shirts were in the $300-$400 range; patterned ones were attractive and refined. I wish sophisticated fabric patterns like those are available at MTM/custom shirtmakers. ADDENDUM: Hermes also has an art gallery at the top floor, which is rather pleasant if not for the high temperature of the space. I also stopped by Dunhill and Zegna but I was not made to feel as welcome as I was at Hermes. I felt that I was being "evaluated" at Dunhill znd Zegna, whereas the people at Hermes just seemed genuinely nice, which is so rare in high-end retail these days. Zegna had MTM suits starting at around $2k: measurements are taken, suit is made, and after that, only minor alterations are done.