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Heinrich Dinkelacker – Official Affiliate Thread

Discussion in 'Classic Menswear' started by Heinrich Dinkelacker, May 2, 2018.

  1. Heinrich Dinkelacker

    Heinrich Dinkelacker Member Affiliate Vendor

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    I understand your disappointment ... but ... just wait a while and i can assure you that we will add some more styles and i even think that we will have some more shoes in your size back in stock. ;)
     

  2. coloRLOw

    coloRLOw Distinguished Member

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    that is really cool!:cheers:
     

  3. Veit Lehmann

    Veit Lehmann Well-Known Member Affiliate Vendor

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    Again a Rio Plain from our cooperation with Junya Watanabe.

    instagram.com:caveosaka_17042017.jpg
     

  4. SugarBear

    SugarBear Member

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    While I'm new to the brand and very impressed with their shoes, is H-D customer service typically slow when responding to emails/PMs?

    I've sent several emails this week expecting a reply and still nothing. This is a far cry from Alden, AE or other brands who're typically very quick to get back with help, so short of picking up the phone and calling Germany, any ideas on getting sizing help? Thanks for the help in advance, and for the ear!
     
    Last edited: Aug 3, 2018

  5. pelopis85

    pelopis85 New Member

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    Hi, my first post here! Drawing from this opportunity, let me share with you my own pair of budas in mocca. Really love these shoes, their looks and craftmanship.

    I also have the luzern brogues in green. I will share some pics here again in the future.
     

  6. pelopis85

    pelopis85 New Member

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  7. SugarBear

    SugarBear Member

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    Another week has passed...................NO REPLY

    In an ever competitive marketplace, failing to deliver customer service on this most BASIC level is hardly inspiring. I'll give it another a week before writing these guys off completely, disappointing to say the least.
     

  8. Mr. Moo

    Mr. Moo Boxercise Toughguy

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    @Veit Lehmann you may want to consider checking this thread/your PMs...
     

  9. Heinrich Dinkelacker

    Heinrich Dinkelacker Member Affiliate Vendor

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    I have to apologize ... first Veit had a lot of business to take care of because of the very successful sale we started four weeks ago. Then ... it´s vacation time and in the moment he´s traveling. So, now i´m back at the office and just noticed that you have some questions. How may i help you, SugarBear?

    PS: and i´m really worried that no one answered your emails ... will ask our customer care service, so once again: apologies, this is not the way we are working here.
     

  10. SugarBear

    SugarBear Member

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    Thank you H-D for the reply, PM inbound.
     

  11. Heinrich Dinkelacker

    Heinrich Dinkelacker Member Affiliate Vendor

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    Thank you! An answer is waiting for you right there. ;)
     

  12. Veit Lehmann

    Veit Lehmann Well-Known Member Affiliate Vendor

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    We are proud to present to you our newest collection for Fall/Winter. For the first time we have used the leather ‘Toscanacalf’ which enables us to create new colours and a pleasant patina touch.

    Milano – warm leaves
    3510_0641_cognac_brt-br-05.jpg

    Milano Plain TC

    The slimmest last of Heinrich Dinkelacker is available in the colours cognac, blue and whiskey.


    Rio-the wanderer
    3096_0806_amber_br-br-detail-01.jpg
    Rio Captoe MA
    A shoe for long walks. This Heinrich Dinkelacker classic convinces with its crepe sole and the warm colour ‘amarate’.


    Rio-the night rider


    3087_0618_midnight_sw-sw-detail-02.jpg
    Rio Full-Brogue TC
    A colour that is called ‘midnight’ should look great and indeed it does. It is also available in ‘whiskey’.


    Milano-the blood-red
    3522_4345_oxblood_br-dro-09.jpg

    Milano Captoe C
    Heinrich Dinkelacker did not have plenty of oxford models. We are pleased to present to you new developments. E.g. this Milano made of finest shell cordovan.


    Buda-the pitch-black
    4322_1714_schwarz_sw-sw-detail-01.jpg
    Buda Captoe SC
    Black as charcoal, that is the style of this classic Buda with triple welt, rubber sole and- oxford-lacing.


    Luzern-the grog
    5310_0641_whiskey_brt-dbr-05.jpg

    Luzern Plain TC
    You need Rum for a grog and you should choose whiskey for this Luzern. This new colour fits perfectly and comes already with a fine patina.

    3522_4345_oxblood_br-dro-09.jpg
     

  13. greenhouse

    greenhouse Senior Member

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    @Veit Lehmann Does VAT get removed for non-EU customers? I got to the 'Order Review' stage of checkout, and it does not look like VAT is removed. The product page says the price 'Incl. import taxes & duty'.
     

  14. Veit Lehmann

    Veit Lehmann Well-Known Member Affiliate Vendor

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    @greenhouse That is correct. The price is final that means that nothing is deducted or added and you will only pay the USD price you see.
     

  15. Heinrich Dinkelacker

    Heinrich Dinkelacker Member Affiliate Vendor

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    We proudly present our new Heinrich Dinkelacker image video.



    The clothes worn in this film have friendly been provided by @MarkWinter of Satoriale (thanks for your support!)
     
    Last edited: Oct 9, 2018

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