1. And... we're back. You'll notice that all of your images are back as well, as are our beloved emoticons, including the infamous :foo: We have also worked with our server folks and developers to fix the issues that were slowing down the site.

    There is still work to be done - the images in existing sigs are not yet linked, for example, and we are working on a way to get the images to load faster - which will improve the performance of the site, especially on the pages with a ton of images, and we will continue to work diligently on that and keep you updated.

    Cheers,

    Fok on behalf of the entire Styleforum team
    Dismiss Notice

Have you sent food back to the kitchen?

Discussion in 'Social Life, Food & Drink, Travel' started by changy, Aug 30, 2011.

  1. changy

    changy Senior member

    Messages:
    573
    Joined:
    May 9, 2008
    I've never done it before but I was at Commander's in NOLA this weekend and one of the side dishes came out extremely salty. I took one bite and knew that I won't take another. I contemplated on sending it back but decided again it because I was afraid they might spit in the food. Just wondering if sending disgusting food back to the kitchen is acceptable (and safe).
     
    Last edited: Aug 30, 2011
  2. indesertum

    indesertum Senior member

    Messages:
    17,863
    Joined:
    Jun 7, 2007
    Location:
    omicron persei 8
    at a place like commander's i'd assume they would want you send something back that was way too salty
     
  3. grundletaint

    grundletaint Senior member

    Messages:
    5,216
    Joined:
    Dec 27, 2007
    i've only sent a steak back when it's obviously cooked wrong because that's a clear mistake. otherwise i usually just tell the waiter it sucked if they ask why i didn't eat it. i used to work in a kitchen and it isn't worth it to me to run the risks associated with asking them to "get it right."
     
  4. Rambo

    Rambo Senior member

    Messages:
    27,312
    Joined:
    Oct 3, 2007
    Location:
    I'M IN MIAMI, BITCH
    Sure. What, I'm going to pay you a fortune to fuck up my food?
     
  5. Piobaire

    Piobaire Senior member

    Messages:
    50,225
    Joined:
    Dec 5, 2006
    Location:
    In My Douchemobile
    I have had food sent back. IMO, it's how one goes about doing this that determines the risk of a loogie in your food or not. The best way is just to guide the conversation so the wait stuff suggests sending it back. Also, if you are at a place you frequent and are well known, I would think the owner/GM would want your honest feedback.
     
    Last edited: Aug 30, 2011
  6. otc

    otc Senior member

    Messages:
    14,215
    Joined:
    Aug 15, 2008
    I've sent a steak back...it went fine as I think they clearly realized it was a mistake and brought me a corrected order with no questions and no extra charges.

    I had a bad experience in Milwaukee with some people when one of them wanted to send his sausage platter back. It was pretty bad and they told the waiter that they wanted something else. Honestly, the service was downright rude...they ended up trying to charge us for the dish and claimed we had eaten too much of it for it to be that bad (IIRC there were 3 different sausages and everyone at the table wanted to have an opinion on how bad they were and if they should be sent back, so everyone tried all 3 and said "nasty, send it back"...leaving a good amount of sausage consumed). Even the supervisor was a bitch about taking it off the bill

    I think it was one of those places that has been around forever and sort of survives on historical reputation alone rather than the food or service being worthwhile.
     
  7. TC (Houston)

    TC (Houston) Senior member

    Messages:
    3,243
    Joined:
    Oct 8, 2008
    Location:
    Houston, Texas
    I very rarely will send anything back, except eggs, which I send back so often it's ridiculous. I can't stand when I order eggs over medium and I get runny whites. That's so basic I think it deserves to get sent back, and we are talking about 20 cents of product here to begin with, so I figure the kitchen won't resent it. When it comes to steaks, only if way off, and then still I usually will very politely ask the server (or captain if nearby) if they think it is cooked to the temperature I ordered and let them protest on my behalf.
     
  8. CouttsClient

    CouttsClient Senior member

    Messages:
    1,974
    Joined:
    Sep 16, 2010
    Location:
    Los Angeles/ DC/ The Gulf Coast/ Airplane...
    I have but when it happens I don't order anything else. I usually ask the server to bring me a drink
     
  9. BrianVarick

    BrianVarick Senior member

    Messages:
    1,759
    Joined:
    Jan 7, 2007
    Location:
    Cincinnati, OH
    I never have, but I don't go to very nice restaurants very often. If I had spent a lot on a dish that was wrong because of how they cooked it, I might say something.
     
  10. Connemara

    Connemara Senior member

    Messages:
    39,486
    Joined:
    Mar 9, 2006
    I ordered a dish last night (braised beef short rib over mushroom-stuffed ravioli) and it just plain sucked. Everything in the dish (beef, ravioli, vegetables) tasted so bland. Ate only a few bites and the server prodded me into saying "This was rather bland." So they took it off the bill.
     
  11. idfnl

    idfnl Senior member

    Messages:
    14,340
    Joined:
    Dec 6, 2008
    Location:
    VA
    This whole spitting in the food business is something that never happens. If you worry about that, fantasize elsewhere.

    Where I get troubled by sending food back is what happens at your table when you are sitting there like a total ass while everyone else is unsure if they should keep eating or not.

    On a number of occasions I have gotten shit on a shingle and not sent it back as not to disturb the table.
     
    Last edited: Aug 30, 2011
  12. Johnny_5

    Johnny_5 Senior member

    Messages:
    4,325
    Joined:
    May 14, 2007
    Location:
    In the woods
    Of all of my years (12) working in restaurants, I have never seen any kitchen staff mess with a customers food. That shit only happens in movies.
     
    Last edited: Sep 1, 2011
  13. Nil

    Nil Senior member

    Messages:
    9,362
    Joined:
    Apr 23, 2005
    Only a handful of times at most. The last time was ramen at this seafood place where it was so salty it felt like it was burning my lips. The chef pulled the entire dish off the menu for the night as he agreed the broth was way off. I'm sure he was rather happy someone told him about it instead of sucking it up and having them continue to dish out terrible food.
     
  14. otc

    otc Senior member

    Messages:
    14,215
    Joined:
    Aug 15, 2008
    

    I would partially imagine that half of the cooks on the line don't have any idea the dish was sent back. Obviously someone in charge would be told so they can make sure its not a broad issue (like a large roast that got screwed up so anything cut from it would also be bad) but how do the people actually putting it together even know that it is a replacement and not some new order, especially if they are working on many orders at once.
     
  15. FLMountainMan

    FLMountainMan Senior member

    Messages:
    13,923
    Joined:
    Aug 18, 2006
    Location:
    McAnally Flats
    I worked in a restaurant where we did mess with people's food, but never for something as minor as sending food back. Sending food back is really not a big deal. It just means that either you cooked the food improperly, or the diner didn't have a real good idea of what they were ordering. Not the end of the world.
     
  16. idfnl

    idfnl Senior member

    Messages:
    14,340
    Joined:
    Dec 6, 2008
    Location:
    VA
    

    Interested in knowing what would cause you to mess with it and what was actually done...
     
  17. philosophe

    philosophe Senior member

    Messages:
    4,892
    Joined:
    Oct 20, 2004
    I usually use the techniques described by Pio and TC (nice to see you here). In general, I've sent back things I consider thoroughly ruined and/or inedible. Most recently, I sent a mussel stew back to the kitchen because it smelled off. They sent me a different dish at no extra charge.
     
  18. JohnGalt

    JohnGalt Senior member

    Messages:
    4,880
    Joined:
    Feb 27, 2009
    Location:
    Ouray, CO
    

    "all of my years" like you're fucking Yoda or something
     
  19. FLMountainMan

    FLMountainMan Senior member

    Messages:
    13,923
    Joined:
    Aug 18, 2006
    Location:
    McAnally Flats
    

    I was a busboy. Refilled this douchebag and his date's drinks and begin walking away. Guy waves a ten dollar bill at me and asks me to talk to him a second. As if I require ten dollars to talk to people. I turn to face him. He puts his money away, saying, as he does, "Knew that would get your attention." He then asks me what I want to be when I grow up. I say an attorney. He smirks and says, "no, really". I say, "No, I've always wanted to be an attorney." He asks if he's accurate in noticing I stutter. I say that he is. He then proceeds to imitate what a stutterer in the courtroom would be like. His date looks mortified. A waitress comes over and tells me to go get her some silverware for the next table (I didn't realize what she was actually doing was getting me away from the table). After some ensuing discussion amongst the waitress, cook, and myself, I decided to dilute the melted butter for his lobster with a similar looking liquid. He tasted it and asked for a new serving of butter because his current butter was "rancid". I gave him some undiluted butter.
     
    Last edited: Aug 30, 2011
  20. Nil

    Nil Senior member

    Messages:
    9,362
    Joined:
    Apr 23, 2005
    I applaud you for not diluting his face with your fist.
     

Share This Page

Styleforum is proudly sponsored by