Hard lump on shell cordovan shoes

[myang1989]

Hello, I don't post often on this board, but I was hoping I could get some advice on these shell cordovan AE park avenues that I just bought. While inspecting them before the first wear, I discovered a hard lump in the shell cordovan. I squeezed the lump between my fingers, but it didn't seem to depress any, which means it might be between the inner lining and the outer lining or part of the leather itself. Does anyone know if lumps like this are common on shell cordovan or if it constitutes a defect in the leather? The position of the lump on the shoe is such that it would normally be covered by my pants while I'm standing, but revealed while I'm sitting. Should I return them to AE and request for a replacement or just live with it since the may be hard to notice if viewed from far away? If I keep it, is there any way to fix it and smooth it out? If you were me, what would you do? Thanks in advance for any advice.

 

[megabiscoito]

Don't know this brand but for sure replacement

 

[Anachronist]

Agre with megabiscoito... this is a production error (something got in between the uppers and lining) and can best be fixed by the manufacturer or replaced. At the price you pay for shell cordovan you can expect perfection. If you can't exchange them anymore, go to a good shoemaker. They can open the top seam and remove the object and will typically sew the seam by hand again.

 

[Kayakguy]

I have always heard Allen Edmonds is a joy to deal with as far as customer service goes. Call them and have it fixed or replaced.

 

[stylish_raven]

that is a manufacturing mistake.

Hello, I don't post often on this board, but I was hoping I could get some advice on these shell cordovan AE park avenues that I just bought. While inspecting them before the first wear, I discovered a hard lump in the shell cordovan. I squeezed the lump between my fingers, but it didn't seem to depress any, which means it might be between the inner lining and the outer lining or part of the leather itself. Does anyone know if lumps like this are common on shell cordovan or if it constitutes a defect in the leather? The position of the lump on the shoe is such that it would normally be covered by my pants while I'm standing, but revealed while I'm sitting. Should I return them to AE and request for a replacement or just live with it since the may be hard to notice if viewed from far away? If I keep it, is there any way to fix it and smooth it out? If you were me, what would you do? Thanks in advance for any advice.

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