This is the first time I treated buying a suit seriously. I researched online how a suit should fit and came upon the frequent advice that off-the-rack suits generally need to be altered to look best. After trying on suits at several retailers, most of which were too wide in the shoulders, I found what I think is a pretty nice suit: Montague burton 100% wool indigo textured suit From what I read, I instantly saw that the sleeves and trousers needed shortening. I went to a local alterations shop, Stitch Express, and asked them to do this for me, as well as advise me to any other alterations they feel it would need to look best. The lady helping me agreed about the sleeves and trousers. She pointed out that as a result of the shortening, one of the buttons would have to be moved up above the present top button. I was in a massive rush the day I had to pick up the suit, so I had no time to try it on before paying and leaving (not that it was suggested in the shop that I do so). Upon trying it on later, trousers were fine, but the jacket looked like this: The things I note are: They have obviously not re-sewn the button up above the others as promised. And in this case, I would have expected them to return the removed buttons. I checked all the pockets, nope, it seems that they kept them - or more likely, threw them away. The sleeves are still far too long. 1/2 inch of cuff should be shown when the arms are in a relaxed position, am I right? The buttons look plain bad to me that close to the edge of the sleeve. The proportions are off. They would look right if the second button were also (re)moved upwards. Also, it looks to me that the waist could use bringing in on this jacket as well. It didn't seem like it when I looked at the mirror, I only spotted this after taking these photos. I have five fingers worth of room between the suit and my stomach with the top button buttoned. I have a feeling that this is too much... What do you guys think about this? And should I be asking the shop to further shorten the sleeves - or inquiring about a refund and then having the work done somewhere else? For reference, I paid £18 for the jacket sleeves and £10 for the trousers. Did I just expect too much for what they charged me? Could anyone recommend a better place to have alterations done in the Leeds, UK area? Thank you all.