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Fedex Bill

Discussion in 'Classic Menswear' started by Slickman, Jun 6, 2011.

  1. Slickman

    Slickman Senior member

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    Who knows, my only option is to pay
     
  2. sartoriallychallenged

    sartoriallychallenged Active Member

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    Mar 10, 2007
    I know this is a slightly older post, but for the record, I've had this happen to me. I simply never paid the bill. They sent me 1 reminder and I told them I wasn't going to pay (they tried to charge me $150 "brokerage fee" to Canada for a $150 item shipped from the US, and none of it was duties--it was never even inspected). It turns out if the receiver doesn't pay they just try to collect from the sender. I told them that I never signed any agreement with FedEx and therefore they have no legal contract with me; if they wanted to collect, they should have asked at the door and I would've refused the package. Never heard from them again, no negative impact on credit, no collectors ever called.
     
  3. Slickman

    Slickman Senior member

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    I tried that the first time, got non-stop calls from collection agencies
     
  4. fritzl

    fritzl Senior member

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    Location:
    Gmunden, Salzkammergut, Austria
    Use regular post, not fedex or ups, and declare the value as $100, no duty problems

    +1

    e.g. i have sent the paprika as a gift with $ 100,- never had a buyer complaining(around 25 shipments in two years).
     
  5. gauche.story

    gauche.story Senior member

    Messages:
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    May 17, 2011
    Shipping to Canada is often the worst.

    Fedex charges a brokerage fee up front to the sender (most often), and UPS charges one to the receiver upon delivery.

    The best option is USPS. Declare a low value, and have it sent as a gift. If the person you are buying from won't do it, they are dog balls.
     
  6. gauche.story

    gauche.story Senior member

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    May 17, 2011
    Sorry to double post, but this is applicable to other non-USA shipments as well.

    You can contact your customs department and ask the level at which they charge different customs rates.

    Australia and Russia have certain thresholds, below which no import tax is charged. Other countries have bracketed systems.

    The only risk to declaring a lesser value is that it is often the insured value as well. If the package is lost or stolen, this is the amount that would be recouped.

    I ship lots of packages internationally. If anyone wants any help with something, just PM me.
     
  7. P. Bateman

    P. Bateman Senior member

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    Jan 30, 2009
    Location:
    San Francisco
    For those who have shipped via EMS, how long did it take for the tracking code to function? Shoes were shipped from Hungary on 7/8 and as of 7/12 my code still yields no information. Thanks.
     
  8. Grenadier

    Grenadier Senior member

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    Can anyone advise as to the % charged on importing a couple pairs of English dress shoes into the US?
     
  9. fox81

    fox81 Senior member

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    Location:
    Brisbane
    37.5% is lot. You should see what the applicable duty is for shoes, and if its less than that, appeal it.

    Here in australia, if something is classified incorrectly, you can apply for a refund straight from the tax office.
    in theory, if fedex or whomever classifies it incorrectly, you should get the refund on their customs handling fee since they didnt fulfil that function correctly, but good luck with that.
     
  10. ginlimetonic

    ginlimetonic Senior member

    Messages:
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    Mar 11, 2009
    Sorry to double post, but this is applicable to other non-USA shipments as well.

    You can contact your customs department and ask the level at which they charge different customs rates.

    Australia and Russia have certain thresholds, below which no import tax is charged. Other countries have bracketed systems.

    The only risk to declaring a lesser value is that it is often the insured value as well. If the package is lost or stolen, this is the amount that would be recouped.

    I ship lots of packages internationally. If anyone wants any help with something, just PM me.


    Australia is usually AUD$1,000. Any amount over this, Commonwealth Government applies a 10% Goods and Service Tax (GST) and also import duties etc.

    FedEx is a proxy for U.S. economy, so if they are able to rip you off, means the economy is doing well...
     
  11. badsha

    badsha Senior member

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    Jul 4, 2006
    Location:
    Los Angeles
    

    Usually by the next day at the latest. Did you see the postal work scan the barcode? Once the package leaves the US and goes into a foreign countries postal system, it should still track. I think the postal workers forgot to scan the barcode. Once its delivered it will show tracking as delivered, this happened to me before.
     
  12. davesmith

    davesmith Senior member Affiliate Vendor

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    Feb 13, 2011
    Location:
    London, UK
    i just got majorly screwed over by fedex today and when i looked up the location to pick up my package i saw this review (in the spoiler) i was just about to write the same thing verbatim, without the staying home from work bit.

    What a nightmare.

    After paying extra for overnight shipping, and staying home from work to receive the package, the delivery driver didn't even try to deliver it. I don't know if he was too lazy to walk up a few flights of stairs, or too stupid to figure out which buzzer correlated to my apartment, but all he did upon arriving was leave a door tag on the door that said "attempted delivery."

    The second and third day, same thing. I missed work and still missed my package. On day three I called FedEx to complain, and they said they'd have the driver re-attempt delivery. When I went downstairs at 3pm, I found *another* door tag! Could this get any worse? I spent almost an hour on the phone with various customer service representatives, and was told that the manager of this location (Serena) would call me to rectify the situation, but she never did. I finally got through to her on day 4, but she seemed lackadaisical about the whole thing. I guess my expectations are just too high.
     
  13. NorCal_1

    NorCal_1 Senior member

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    has anyone had recent experience with DHL shipping from Europe to the US

    I know I've used them in the past with no issues re: duty or broker fees but haven't used them recently

    anyone???

    and does telling the retailer to lower the insured price before shipment to <$200 take away all of this problem?
     
    Last edited: Jul 15, 2011
  14. ter1413

    ter1413 Senior member

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    that's an expensive pair of shoes...
     
  15. zippyh

    zippyh Senior member

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    Sep 16, 2007
    Location:
    Seattle-ish
    

    I've received 4 shipments from the UK shipped DHL within the past 6 months or so.
    Only been dinged with a customs bill once. They messed up on the rate but the difference was only about $15 so didn't fight it.
    DHL fees were only about $5 although I think that varies depending upon how it's shipped.

    I've also been pleasantly surprised at how fast stuff gets here via DHL. I bought some Tricker's via their ebay shop which shipped 2nd day
    Monday and were out for delivery the next day.
     
  16. Medwed

    Medwed Senior member

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    Jun 8, 2011
    Location:
    Boston->NYC->Helsinki->St.-Petersburg->Budapest->A
    FYI, If your Taxes on shipment are ,let's say $300.00, then approx. 65% of this amount is a brokerage fee. When you get the phone call from a person who tries to make you pay that $300.00 you think you are talking to FedEx, UPS or DHL when in fact you are talking to the broker.
    Now, all shipping companies in US have the same scam set up with the so-called brokers. Brokers act as the intermideatery between you, the shipping company and US customs. Broker is completely third-party and allowed to charge an enormous fee. I have no idea whose brother-in-law or second cousin owns these brokerage companies and whose children's tuitions they are paying, but that is what they do. "Lovely business" that I hope will be squashed one day.
    There is no law stating that you have to use these brokers and if you have time and live near by you (theoretically) can go to the customs office and settle duties with them for less than a half of the broker' quote.

    P.S. I once had an interesting case when UPS rang my bell and then refused to hand over the package because duties were not paid. My secretary told them that since they are already here and we never received any notice from the broker why don't we settle it right here. Surprisingly UPS delivery woman called to some office talked on the phone about situation and then accepted a personal check for the amount of taxes due right at the door. No broker was apparently needed in that case:) Lovely business if you can get it.
     
  17. ALFAMALE

    ALFAMALE Senior member

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    London, UK
    

    +1
     
  18. Slickman

    Slickman Senior member

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    Update from Eva via E-Mail:

    Me: "Hello Eva, Although I love your shoes, I regret that I will not be placing any
    more orders with you due to your shipping methods. In addition to your
    $100 shipping charge, I have received a $300 bill from Fedex for
    duties which have been assessed at 37% of the declared value. Not only
    is $300 in duties for one pair of shoes quite ridiculous, the
    receiving of such invoices from couriers is disrespectful and quite
    unprofessional, especially when dealing with luxury goods. I don't
    know if other customers have addressed their issues to you, but I can
    assure you many people are unhappy. I think for the sake of your
    international business relationships, mainly in the United States, you
    should establish a more practical shipping arrangement with a more
    reliable courier. Nevertheless, I hope you and your company continue
    to flourish, as you definitely make a quality product."

    Eva: "Would it be possible for you to send me the invoice that you got
    from FedEx by e-mail or fax? This would help a lot to see what they charge
    there the US.

    Me: "Hello Eva, Attached you will find a copy of the invoice and the duties declaration, please confirm that you received them."

    Original e-mail with the invoice attached was sent to Eva on the 15th, no response so it was resent on the 20th, still no response
     
  19. jim10

    jim10 Well-Known Member

    Messages:
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    Aug 29, 2009
    

    So how'd that order work out for you anyway? :D
     
  20. stylemeup

    stylemeup Senior member

    Messages:
    365
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    Mar 27, 2008
    Location:
    Toronto, Canada
    

    I do not have experience with your questions, but I do know that like all couriers, DHL fabricates illegitimate charges. I was looking to buy some things from a website that exclusively uses DHL for shipments to my country. I asked a CSR with the company how they arrived at the numbers listed on the Checkout page. He told me that DHL determines those charges. DHL's charge of "Duty and Taxes" for the items I was going to buy were $33; the Duty and Taxes that they have a legitimate right to charge on those same items would be less than $13.

    "Duty" when courier companies say "duty," is not really duty - instead, it's just an illegitimate charge that they fabricate, and they use the word "Duty" as a way to give a legitimate appearance to that scam charge.

    The best solution is never to use couriers for any International shipments. Unlike couriers, government postal services are not scammers - using them is best.
     
    Last edited: Jul 22, 2011

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