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Experince with returning clothing to a APC store

tab3076

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I bought some APC NS a few days ago at the store APC in West Hollywood. With-in an hour the jeans ripped straight along the inseam while taking them off. I didn't pull the hard at all - what are my chances of getting a new pair? If not, how would I get them fixed?
 

hamish5178

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They should definitely replace those, how much did you size down?

The outseam on mine came apart after a week or so, but only for about .5" so I just sewed it myself. The inseam is much sturdier though, I can't believe it ripped.
 

tab3076

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Three (My waist is 32" and the jeans are 31") it came apart from the bottom up.

I really hope they'll replace them or something.
 

hamish5178

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Originally Posted by tab3076
Three (My waist is 32" and the jeans are 31") it came apart from the bottom up.

I really hope they'll replace them or something.


You mean the rip started at the hem?

That's just silly, especially for only sizing down 1, if they don't exchange them I'd be pissed.
 

tab3076

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Originally Posted by hamish5178
You mean the rip started at the hem?

That's just silly, especially for only sizing down 1, if they don't exchange them I'd be pissed.


Well, the vanity size is 29 but if you get a measuring tape it's 31"

Yea, I guess they tore from the hem. I'm just hoping they'll exchange them or it's a lot of wasted time traveling down to west hollywood.
 

PG2G

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Out of curiosity, were they extremely tight in the lower leg?

They should replace them if they tore like that within an hour. You can always call them and explain the situation. And if they don't want to exchange them, try and talk to managers and what not until you get it resolved.
 

tab3076

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Originally Posted by PG2G
Out of curiosity, were they extremely tight in the lower leg? They should replace them if they tore like that within an hour. You can always call them and explain the situation. And if they don't want to exchange them, try and talk to managers and what not until you get it resolved.
No, they weren't that tight. I could button all the buttons with a little bit of effort I couldn't even button the next size down. I'm in LA for a few days and the drive down there is 2 hours... so it's kinda complicated. I'll call them before I go down.
 

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