I have no connection to Carlo (Chuck) or Jill or to Sartorial Solutions other than having purchased a pair of wheat colored slacks from Hugo Boss over e-bay. I took delivery today. The slacks fit my needs. However, what impressed me the most was the manner in which this e-bay seller did business. Not only was he prompt, polite, and careful in his dealings, he went the extra mile on the small things. For example, he sent e-mails acknowledging receipt of the bid, the payment, and shipment. Second, his shipping method was great. I have received suits in smaller boxes than he used to send a single pair of pants. As a result of the care spent on packing and shipping, the items arrived in great condition. They should all be like this.