EG Factory Recraft Contact Info

[PhiloVance]

Does anyone have email contact info for Edward Green that doesnt bounce back as undeliverable? I'm getting delivery failure notifications for the following email addresses:

[email protected] (I thought the .com might be wrong but that is the contact info given on the website)
[email protected]

 

[rebel222]

[email protected] should work.

 

[bengal-stripe]

Don’t understand why it bounces. (At one time, they had both: EG @ .com and .co.uk. Maybe it's only .com now)

[email protected] (Jermyn Street shop)

[email protected] (Northampton factory)


Alternatively, go to their website, there is a direct messaging service under ‘contacts’

http://www.edwardgreen.com/flash/index.html

 

[rebel222]

[email protected] goes to Jermyn.

 

[medtech_expat]

Originally Posted by rebel222

[email protected] goes to Jermyn.

Just curious - was your issue ever resolved to your satisfaction?

 

[Wes Bourne]

Originally Posted by medtech_expat

Just curious - was your issue ever resolved to your satisfaction?

+1

 

[rebel222]

Originally Posted by medtech_expat

Just curious - was your issue ever resolved to your satisfaction?
Still in the works. It gets worse, but they are starting to make it better. They paid for UPS to pick up the shoes and overnight them to London. I plan on updating the old thread w/ the final resolution, when/if it comes. I don't know if I'll include the worse part because it gets MUCH worse.

 

[PhiloVance]

Thanks all.

 

[LanceW]

Is there a way to check stock at the factory via email?

 

[ljrcustom]

Originally Posted by rebel222

Still in the works. It gets worse, but they are starting to make it better. They paid for UPS to pick up the shoes and overnight them to London. I plan on updating the old thread w/ the final resolution, when/if it comes.

I don't know if I'll include the worse part because it gets MUCH worse.


How much worse could it get?

-LR

 

[PhiloVance]

Anyone know if EG is on vacation or currently having a sale or something? I've been trying to follow-up on the status of my recraft and haven't received a response in about a week and a half. They've actually been good at responding up until now. . .

PS I was only trying to connect because I received an email on 6/6 which, among other things, mentioned that the shoes would be ready to ship within a week. It kind of slipped under my radar until now.