- Jul 16, 2018
- Reaction score
The drawing is really explanatory and should set the matter once and for all. I would politely tell them that the product delivered does not reflect what was agreed and the sketch proves that, if it's not possible to fix this I would ask for a remake of the shoes without the split toe or a different design (at no extra cost for you).Thank you for your kind advise.
Attached for your reference is the sketch drawing provided from EG at the time of oder, which clearly shows the split to stitched all way though from the sole edge to the apron.
People at EG just do not put their foot in my shoe....
The leather and colour look amazing, do you have a picture of the whole shoe?