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Ebay Account Suspended

Discussion in 'General Chat' started by VMan, Sep 11, 2006.

  1. VMan

    VMan Distinguished Member

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    I awoke this morning to find that some buyers who I had previous transactions with have filed claims against me on paypal due to the fact that my Ebay account was suspended last night. They are afraid that I am running a scam and they will not receive their products. I have no idea why Ebay kicked me off, as I have never sold a fake item, or have failed to send an item, and my feedback is 99.6%. They sent me this email:

    But I have no idea who putergeek23 is. Can anyone help?
     


  2. Dakota rube

    Dakota rube Stylish Dinosaur

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    Are you absolutely sure the email came from ebay? I've recently received a rash of spoofs purportedly from both ebay and paypal, one of which implied my account had been suspended. I simply forward them on to [email protected]. The latest response from them informed me that any communication from ebay to my private email will also show up in the "my messages" part of my ebay profile. It'd pay to check it out.
     


  3. Tck13

    Tck13 Distinguished Member

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    I started getting those emails also. I would definitely log into your ebay email and don't respond to ANYTHING outside of that.

    I just had it happen to me recently. Here's the thread.

    Here is how to contact ebay security. I know there's a phone # but it's hard to find. . Go to ebay, log in and follow these steps:

    Help > A-Z Index > Account Theft reporting > and scroll down to the Live Help icon.
     


  4. bryce330

    bryce330 Senior Member

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    I have received those fake e-mails too, but if VersaceMan's buyers have filed claims against him based on the suspension, then the suspension is probably legitimate.

    It appears that someone at eBay thought you were a previously suspended or deleted user who was attempting to re-register under another name. I have heard of this happening to other people - you might want to send an e-mail to the Safe Harbor department explaining you have no idea who "putergeek" is and asking exactly why you were suepended.
     


  5. VMan

    VMan Distinguished Member

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    The suspension is legit, I cannot access anything in MyEbay and I have had a paypal claim filed against be by a leery buyer, even though I have his item all packaged up and ready to ship. I contacted ebay but their customer service section really sucks - we'll see.
     


  6. cuffthis

    cuffthis Senior Member

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    This really sounds like a bogus e-mail to me. I have received numerous similar e-mails with the same text. Although I don't sell on Ebay, I frequently purchase items on that venue.

    The obvious reason the emails I received were fake was that they were sent to my business e-mail address, not to the one I have registered with Ebay (and PayPal).

    Please check with Ebay first before acting.
     


  7. VMan

    VMan Distinguished Member

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    The suspension is legit, I cannot access anything in MyEbay and I have had a paypal claim filed against be by a leery buyer, even though I have his item all packaged up and ready to ship. I contacted ebay but their customer service section really sucks - we'll see.
     


  8. lawyerdad

    lawyerdad Stylish Dinosaur

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    Good luck.
     


  9. VMan

    VMan Distinguished Member

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    Thanks - I hope they get this resolved soon, as Ebay is my source of income.
     


  10. I4Fashion

    I4Fashion Member

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    Remember, ebay will never start out an email by saying, "Dear user or Dear Member". They will always use your name in the heading of the email somewhere. Usually the first line. Hope this helps.
     


  11. I4Fashion

    I4Fashion Member

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    Oh! I would agree with the person who said to forward that email to ebay's spoof department. There are a lot of knuckleheads out there that have nothing better to do than attempt (sometimes successfully) to get sensitive personal infromation from the replies to these emails. Remember to forward the email using the complete headers.
     


  12. whoopee

    whoopee Distinguished Member

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    Paypal locked me out of a few accounts because of a real trifling issue. I could never get a CSR on the phone to settle the issue and now I can now longer use my name and/or address on a Paypal account. I virulently hate Paypal, and its parent company hasn't been much better in my experience.

    I hope it all works out for you.
     


  13. I4Fashion

    I4Fashion Member

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    Ah! Paypal. What a nighmare. I beg anyone who still uses Payfraud to GET OUT while you can! I lost THOUSANDS with these jokers. Alas, we have no recourse. They're right, we're wrong.......and left penniless! I had just enough left in my Paypal account after these guys clipped me to get a cigar and drown my sorrows in an adult beverage.......
     


  14. VMan

    VMan Distinguished Member

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    Live Help was no help at all. The guy could not answer my question, as he dealt with phony emails and account takeovers, and my account was 'legitimately' suspended. There's a half hour gone to waste. He directed me to a page where I could email ebay and have them get back to me in 24-48 hours (I already did that...still waiting on a reply). What a joke. I guess the 'suspended account' topic has no live help feature.

    The funny thing is that the person with the suspended account (putergeek23) that is supposedly related to my account lives in the same city as me. I rent, so I wonder if this person once lived in my place and we shared a similar IP address? I don't know much about computers so I don't know if this is possible.
     


  15. mrchapel

    mrchapel Senior Member

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    Ah! Paypal. What a nighmare. I beg anyone who still uses Payfraud to GET OUT while you can! I lost THOUSANDS with these jokers. Alas, we have no recourse. They're right, we're wrong.......and left penniless! I had just enough left in my Paypal account after these guys clipped me to get a cigar and drown my sorrows in an adult beverage.......

    I have never had a problem with PayPal and have been using it on a bi-weekly basis for 6 years now. Although, I'm smart about things; I watch my account closely. Money is transferred to my bank immediately upon receiving it, and any payments made through PayPal are done quickly and accurately.

    To the OP, call eBay and find out what's going on: 1-888-749-3229
     


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