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Ebay Account Broken Into

Tck13

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Usually, I get spoof emails from "ebay" telling me there is a problem with my ebay sign-in or paypal account and I should "click on the link below" to take care of the problem.

Of course I don't reply to these emails, but several weeks ago I started to get questions about auctions and requests for feedback for products I never sold or bought. I also started to get emails from ebay saying that my auctions were being cancelled for various reasons.

This concerned me. I couldn't find the auctions mentioned so I assumed they were more "spoof" emails. When I got these emails, I sent them to ebay's security and always get the usual canned response. Just having a gut feeling, I actually followed ebay's canned security response and changed my password and forgot about it.

Yesterday, just dumb luck, I checked my ebay account. I found that approximately 40 items were being sold under my ebay account. My account showed that it was shut down for a couple of days while ebay sorted out the problem. Then my account was reinstated.

Of course, ebay never contacted me about any of this. I only found out yesterday because I opened my account for another reason. I am not sure how whoever hi-jacked my ebay account got my information but I would guess my account looked attractive because I hadn't sold anything in several months. That probably made it a good target for someone who wanted to make some quick money.

I haven't checked my credit cards to see if I was charged for any of this stuff but I don't think I was. Not sure about all of those feedback items I need to leave either.

The point of all of this is, if you have an ebay account and haven't used it in a while, maybe you should check it to make sure it is ok.

Ebay is terrible to begin with and they obviously won't notify you of any problems with your account so it is up to you to check it. Especially if you haven't used it in a while.
 

Get Smart

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this happened to me once years ago.... I check my account everyday so it didnt get very far, but it turned out I was bidding on all these ridiculous items like a lifesize bronze horse statue, various gay Appreciation mags and videos, a house, cars, and antiques. Of course I retracted all these bogus bids, sent a note to the sellers explaning the situation, and only one item had actually sold with me being the highest bidder which he was nice enough to understand my story and nothing came of that.
 

malek

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I just started selling my drawings yesterday! maybe i should cancel my account now with this happening! is it frequent?
 

mrchapel

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Originally Posted by malek
I just started selling my drawings yesterday! maybe i should cancel my account now with this happening! is it frequent?

No, it is not frequent. The best way to combat this problem is:

Change your password often. Monthly even.
 

Tck13

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How do they actually get a password anyway? Anyone? Anyone?
 

mrchapel

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Originally Posted by Tck13
How do they actually get a password anyway? Anyone? Anyone?

Most common way is a keylogging virus on your computer.
 

Tck13

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Originally Posted by mrchapel
Most common way is a keylogging virus on your computer.


Can you explain? How would I check for that? I have a Mac with Firefox.
 

mrchapel

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Originally Posted by Tck13
Can you explain? How would I check for that? I have a Mac with Firefox.

Macs are virus-free, so it wouldn't have been as a result of a keylogger virus. Do you access your eBay account from another computer? If not, I am not sure how then.
 

Tck13

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Originally Posted by mrchapel
Macs are virus-free, so it wouldn't have been as a result of a keylogger virus. Do you access your eBay account from another computer? If not, I am not sure how then.
I do access my computer from work. Maybe that's how they got my info. I just got done speaking with ebay via a live chat. They had me on chat and then, to verify it was me, they had to call me. Then, they said that they had to document everything so we had to communicate on chat. The person said that it was not a personal attack. I guess whoever did it, somehow targets many people at once and it is more of a numbers game. He said they work on "volume". I'm just glad they didn't get any personal info. Edit: I forgot to mention that ebay security said that all personal info is on another server so if someone access the account they wouldn't be able to get it.
 

Smooth Genes

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bro im glad everything worked out for you

that **** is kind of scary. i hadnt used my ebay in months but recently i logged in and nothing has been tampered with.

Check your paypal account as well.
 

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