The Short version. Lost a pair of Cucinelli Trousers, (early November). Last week - Shrunk (they would fit a 10 y/o) a pair of Loro Piana Pants. First time , I figured Shit happens & they said that they would replace them, when the owner returns from a trip home to Korea. Owner comes back & today tries to shy away from any responsibility - even as I pointed out that the shrunken pants are now 10" too short for me and about 12" too tight around the waist. I am generally a patient individual and had to walk away. Aside from burning down the store any suggestions would be welcome.