tonylumpkin
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So I gather you wouldn't take it on contingency? ;-)
I would, but only if my percentage included the collar and cuffs!
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So I gather you wouldn't take it on contingency? ;-)
You make an interesting point, and let me answer by way of a brief anecdote.
FWIW, if a coworker ends up discovering that they took the shirt, I think Teddie should pay back his cleaners settlement with interest. ;-)
Hey, I'm all for that. Sorry for all my text dense replies but here was my proposal from above:
A few quick questions . . .
I wonder whether, at that point, the cleaner ought to ask you to find another cleaner.If cleaner reimburses me in full, and still cares to have me as a customer, I will take all my non-custom things to him and realize from this point forward that anything is a risk.
Indeed, back in 2002, when there was a problem with one of Pearson's pants, Custom cut him a check for $150, the replacement value of the garment. The Chungs took Pearson at his word that that was what he would have to pay for new pants; he never produced a receipt for the replacement purchase, nor did the Chungs even ask him for one.
But the Chungs subsequently asked Pearson to take his business elsewhere; the encounter with the customer was difficult enough that the family decided to ask him to find another dry cleaners where he might be happier with the service. But Pearson protested, asking the family to let him return to the fold of customers at Custom, in part because it was so convenient to his house, but also because he had been a satisfied customer. The family relented, a decision they surely rue today.