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Discoloration on new Carmina Double Monks using Saphir cream

Discussion in 'Classic Menswear' started by cmusgrove, Feb 9, 2019.

  1. cmusgrove

    cmusgrove Member

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    I recently bought a new pair of Carmina Double Monks 80343 (Rain Last) in a tan color. I like the look of a slight patina on the toe cap to make the toe slightly darker. In the past, I use Saphir cream with a similar color to the shoe and mix in a darker color as to not go too dark with the contrast. I rub the cream in with my bare finger to achieve a smooth application of the cream and then brush with my horsehair brushes until the cream has smoothed out and faded. I use the Saphir Medaille D'or High Gloss to melt the cream a bit and fade any stripes left from the colored cream. I repeat this until I have the desired color

    On this new pair, I followed the above steps and after applying the Saphir Medaille D'or High Gloss, one of the two toe caps discolored substantially (see photo). The other shoe did not. I was using a new can of the Saphir Medaille D'or High Gloss, as my other one was almost empty. I noticed that this high gloss wax behaved differently from my previous cans in that it liquifies upon touch and tends to make a mess of the wax coat on the shoe. I think this can may have too many solvents in it and prevents the wax from hardening.

    I have tried using Saphir Reno Mat to strip off the darker cream coat I put on, but it seams that the High gloss wax solvents have now embedded the color into the leather permanently. I feel I have tried everything to restore the shoe to its original color, but cannot seem to find a way to do this.

    If anyone knows how to fix this, please let me know. If not, then I have to replicate this color on the other shoe and blend it in as to not further darken this patch. I would appreciate advice on how to achieve this.

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  2. cmusgrove

    cmusgrove Member

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    An update...I contacted Carmina via email. No response other than the auto response "we have received your message...". I called them to inquire as well and they asked that I send my question to 2 different people at Carmina US.

    7 days now and no response. Very, very poor customer service.
     

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