fdbaker
Senior Member
- Joined
- Jul 17, 2008
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- 177
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Last Friday I was fully dressed except for my jacket; last step, button the shirt cuffs. Discovered that the cleaners had completely destroyed one of the cuff buttons on my almost-new MTM Borrelli shirt. #!@&*?. Remove tie, replace shirt, etc. (pledge once again to henceforth do all my own laundering). Later that day, stopped by the Borrelli store. Horace fixed up an emergency kit, consisting of several buttons in each of the various sizes I might need and some collar stays, and would't take any money for it. (He also offered to replace the button himself if I brought the shirt in, but replacing a button is one of the few clothes-related tasks I can manage.) I needed a pocket square, and learned that the store had just received some beautiful new hand-rolled squares in lovely colors. Picked up a few and out the door.
Win-win. One of the reasons I don't mind paying retail (much of the time) and enjoy developing a relationship with a store.
Win-win. One of the reasons I don't mind paying retail (much of the time) and enjoy developing a relationship with a store.