Sledge42
Senior Member
- Joined
- Jun 4, 2019
- Messages
- 241
- Reaction score
- 353
Credit where credit is due...I'm a pesky millennial who hates the phone and relies on email and instagram to interface with brands. My narrow foot has led me away from off-the-rack and to brands like White's/Rancourt that fit better and I'm more excited to wear, but I've found a few times that my expectations don't match reality for how some of these older brands operate.
I've been hemming and hawing on my size decision for my new pair. I ended up placing an order late Friday for B-width, changed my mind after putting some miles on my MPs over the weekend, and sent an email Monday morning to change the size to A-width.
Turns out I should have called. They didn't get to the email until a few days later, after the leather had been cut, so we were caught in tough situation. I ended up offering to pay to re-cut new leather and they decided to waive the cost.
They didn't need to do that but I'm awfully glad they did. Now just hoping my new-found conviction in A-width turns out correct.
As a Gen-Xer my humble advice:
Pick up that $1,000 iPhone and make a call. Kyle @ Bakers is salt of the Earth "Good people" who will go out of his way to make you happy, and you may just enjoy having a conversation.
Not bagging on you.. just offering some advice for growth.