- Oct 2, 2012
- Reaction score
I guess I don't think the aesthetics alone would warrant a new boot. Boot proportions are often a bit off like that, with the bench made boots anyway (even Viberg!). But if the sizing was genuinely affected in a way that makes them unwearable, then for sure.Hey guys, looking for some unfortunate advice here.
I had a pair of MPs that developed a pretty bad squeak that I sent to White's to get fixed, and I just got them back, but for a lack of better word, they were simply butchered. The pair I had sent had no real flaws or concerns, everything lined up pretty well and was pretty neat, minus the squeak in the left boot that developed after 5 or so months but no big deal. I also have a pair of 350 Cutters and chukka's that have some minor aesthetic/crooked issues, but otherwise are awsome. The pair I got back has so many quality issues, and I am pretty sure they re-lasted one boot half a size down. It was so comical when I got them that I took a picture and put lines over to see if it was just my imagination. I'm pretty certain the left boot was lasted crooked, and then the right boot was lasted half a size down, as it feels tighter, everything is "pushed" further forward (even the welt join) and there is a weird seam now in the backstay where it looks like slack was taken out. Both pairs also have stitching in the heel/backstay coming undone, with the right boot having the thread broken, being pulled out of several places, leaving holes.
My question is, would I be justified asking for a new pair? I feel that "rebuilding" these would just be a waste of everybody's time as there are now so many issues that even rebuilding them will shorten overall lifespan and they will never quite be right again. I love White's but this pretty concerning to me. I'll attach the photos below:
View attachment 1321338
I actually had a similar situation, though much worse, when Alden resoled a pair of Indy boots. I had worn them for several years, and when the time came to resole I thought what could be better than sending them back to Alden? Well, they came back and one boot felt a full size smaller and probably two widths more narrow. Looking at them they looked now like they were from two different pairs. I politely told Alden and they said to send them to look at. They then immediately wrote back and to their credit said, Yep we owe you a new pair of boots, which they promptly sent.
Now, mine were much worse than yours, but if they don't fit now it does seem warranted.