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linafelt

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Hey guys, looking for some unfortunate advice here.

I had a pair of MPs that developed a pretty bad squeak that I sent to White's to get fixed, and I just got them back, but for a lack of better word, they were simply butchered. The pair I had sent had no real flaws or concerns, everything lined up pretty well and was pretty neat, minus the squeak in the left boot that developed after 5 or so months but no big deal. I also have a pair of 350 Cutters and chukka's that have some minor aesthetic/crooked issues, but otherwise are awsome. The pair I got back has so many quality issues, and I am pretty sure they re-lasted one boot half a size down. It was so comical when I got them that I took a picture and put lines over to see if it was just my imagination. I'm pretty certain the left boot was lasted crooked, and then the right boot was lasted half a size down, as it feels tighter, everything is "pushed" further forward (even the welt join) and there is a weird seam now in the backstay where it looks like slack was taken out. Both pairs also have stitching in the heel/backstay coming undone, with the right boot having the thread broken, being pulled out of several places, leaving holes.

My question is, would I be justified asking for a new pair? I feel that "rebuilding" these would just be a waste of everybody's time as there are now so many issues that even rebuilding them will shorten overall lifespan and they will never quite be right again. I love White's but this pretty concerning to me. I'll attach the photos below:


View attachment 1321338
I guess I don't think the aesthetics alone would warrant a new boot. Boot proportions are often a bit off like that, with the bench made boots anyway (even Viberg!). But if the sizing was genuinely affected in a way that makes them unwearable, then for sure.
I actually had a similar situation, though much worse, when Alden resoled a pair of Indy boots. I had worn them for several years, and when the time came to resole I thought what could be better than sending them back to Alden? Well, they came back and one boot felt a full size smaller and probably two widths more narrow. Looking at them they looked now like they were from two different pairs. I politely told Alden and they said to send them to look at. They then immediately wrote back and to their credit said, Yep we owe you a new pair of boots, which they promptly sent.
Now, mine were much worse than yours, but if they don't fit now it does seem warranted.
 

nwlifer

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They're here! Took about 7 weeks but they're worth the wait. The very first thing I did was put on my boot socks and check the fit. It was spot on. As tight as a new cxl boot should be. Fit and finish seams great outta the box. Nice and tight vamp creasing as well. I took pics besides my Blacksmiths and Grant Stones for a comparison. Super early but I do recommend these to anyone looking for a boot that looks just as good with chinos as they do with jeans. Planning on ordering my 2nd pair later this week.
That leather really looks great. British tan?
 

manowar

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They're here! Took about 7 weeks but they're worth the wait. The very first thing I did was put on my boot socks and check the fit. It was spot on. As tight as a new cxl boot should be. Fit and finish seams great outta the box. Nice and tight vamp creasing as well. I took pics besides my Blacksmiths and Grant Stones for a comparison. Super early but I do recommend these to anyone looking for a boot that looks just as good with chinos as they do with jeans. Planning on ordering my 2nd pair later this week.
Nice choice getting White's. The leather is amazing! If it were me I would consider breaking them in for a few weeks before placing a second order, just from personal experience with such things. Over time you can better formulate what you'll like in another pair, whether it be sizing adjustments, a different style heel, etc.
 

miggyramone

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Religious use of properly fitting shoe trees - along with resting the boot - can help minimize toe curl.
Do you notice it more on your 38 Swing boots more than your 55 boots? I never noticed it before.

Do you use shoe trees? They generally help reduce toe spring when used regularly.
Yup, I do. They aren't too tight but not loose either. They just kind slip in and out.
 

discomute

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Righteo, very much a newb question I believe, I think I've under the wrong assumption for a long time.

1321509


Is this
a) leather, or
b) wood?
 

MisplacedCHEE

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Here's a better shot, lining up the heels shows how the size difference much better, with a better shot of the crooked lasting on the left. I completely agree that some mismatching is bound to happen but I would think this is beyond that. Any other input is welcomed!

20200121_063203.jpg20200121_064835.jpg
 

Legal Eagles

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Do you notice it more on your 38 Swing boots more than your 55 boots? I never noticed it before.
If you look at the lasts in profile, I think the 38 (and 461 for that matter) have a more "sprung" toe than the 55 from the outset.

I have not noticed the curling getting worse on the 38 compared to the 55.

But then again I keep tight fitting shoe trees - with good spring tension - in all my boots anytime they are not on my feet.

I think the curl comes from repeatedly drying the boots when wet (including wet from perspiration) without a shoe tree or other mold to hold the shape. Just like leather curls when it dries, so does the boot without something to hold it flat. Over time and repeated drying you can get the toe curl you sometimes see... however some like that look and deliberately try to cultivate it.
1321610
 
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nwlifer

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Here's a better shot, lining up the heels shows how the size difference much better, with a better shot of the crooked lasting on the left. I completely agree that some mismatching is bound to happen but I would think this is beyond that. Any other input is welcomed!

View attachment 1321521View attachment 1321524
They do appear to be different lengths. That's too bad. Mistakes can happen, have you contacted whites and given them a chance to make it right?
 

MisplacedCHEE

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They do appear to be different lengths. That's too bad. Mistakes can happen, have you contacted whites and given them a chance to make it right?
Not yet, I wanted to gather some other opinions before contacting them. I have no doubt White's will make it right as I've had nothing but good experiences with them so far.
 

discomute

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Yup, I only just worked this, I'm an idiot

What I don't understand is why soles either:
- run all the way through, interrupting the heel stack, or
- stop before the arch

Why wouldn't (and do any soles) run from the toe to the heel, then again onto the heel. Thus covering the entire bottom of the foot without interrupting the heel stack?
 

linafelt

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Yup, I only just worked this, I'm an idiot

What I don't understand is why soles either:
- run all the way through, interrupting the heel stack, or
- stop before the arch

Why wouldn't (and do any soles) run from the toe to the heel, then again onto the heel. Thus covering the entire bottom of the foot without interrupting the heel stack?
My (amateur) sense of boot/shoe history is that the first rubber to be added to otherwise all leather boot bottom was a rubber heel, so that you had a leather sole and a rubber heel. Then rubber was added to the front of the sole (as in your pic). Then eventually full rubber soles. Now it's just a question of aesthetics -- some of us like the half sole as seeming a bit more old fashioned. It's slightly less functional of course, leaving that leather gap which is bit more slippery on your motorcycle foot pegs, ladder rungs, etc; but we all make our practical sacrifices in the service of style at some point...

Those who know more of the history may well correct that part above.
 
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