It's not the lacking other vehicles, it's the ease of use. To both my wife and I, being able to make a 20 minute stop in the morning, and 20 minute stop on the way home from work, to deal with a service appointment is highly valuable. That comp service loaner just sends you on your way, without a break in your day. YMMV. This is what makes the world go round I agree with you completely. Unfortunately, the level of service in this neck of the woods is not the same as other places. I deal with three different service departments and the best, in terms of loaner vehicles, is Infiniti. I never have to even ask for one. Their German counterparts, unfortunately, aren't as generous. Ironically, the Infiniti rarely needs a service visit.