One wonders if sales staff realizes how much potential business they are loosing by doing this. I mean, a pair of shoes is one thing, same thing happened when I bought my last car. Went to the local BMW dealer dressed quite casually in jeans, a polo shirt and sneakers and even though there where no other customers in there no sales staff even gave me a second look and where more concerned with drinking coffee. I left after waiting for attention for 15 minutes and went to another dealer, got service, took a test drive and bought a $75,000 car on the spot. Just to make sure it was the outfit I went back to the first dealer a couple of weeks later wearing a suit and got immediate attention from a senior sales rep. Told him what happened, what car I bought the same day, and that I wouldn't ever consider dealing with them again.