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Dear Peking_Gent,After two weeks of waiting, it finally comes to the end of this story. Here are the replacements I received from CU today:
View attachment 1492068
View attachment 1492069
Before these two pairs are made, Daniel, the head of operations of CU, reached out to me and explained to me the quality control process at CU. Alongside the shoe cream and shoe trees he is offering me for compensation, Daniel promised me to do the QC himself and make sure both the clicking and QC processes are of a higher standard in the future. He was confident enough to say that if these replacements still don't make my standards, he'll leave them to me and give my money back.
Upon inspecting these replacements, I have to say I trust what he said. There are no significant blemishes, marks, or loose grains on either of the pair. I would say that the leather is of the same quality as Carmina and the construction is slightly duller in detail but generally well constructed. They are definitely a better bang for the buck. I'm sure they are the last replacements I need to get from CU. Since these replacements are satisfactory, I decided to retract my previous warnings. After all, the COVID pandemic has been difficult for all of us, and I really wish CU make through it well. To whom considering purchasing a pair of CU, I'm hopeful that you won't need to go through what I went through. If you do unfortunately receive an unsatisfactory pair, I'm sure Daniel will take care of it well.
Yes it is and we are open for appointment only.Question.
Is the sale good for things in the store, too?
Good question indeed!Can I ask another weird question?
You're in Spain (sorry if I just doxxed you). Why are the stores in Atlanta?