We've had co-worker/boss threads before, but none for everyone to use. Let's start one. One of our VPs has a virus, one of those ones that tries to sell you AV software. Our Marketing Coordinator and training guy are trying to help her by scanning with Norton and AVG. I told all three that that wouldn't help, and that they should Google the ads for the BS AV software for a specific removal tool. They ignored this for a few hours and tried to delete the virus files manually. Anyone who's removed a virus since 1995 knows this won't work. I finally got the name from them, Googled it, and the first result was a freeware removal tool. They're still not listening to me. I refuse to involve myself any further as I wish to avoid being called upon to help people in the future who are too dumb to take simple instructions. Also, the Marketing Coordinator (who is 24) didn't know what the term "4-20" meant.