Discussion in 'Classic Menswear' started by millionaire75, Feb 3, 2012.
Their apathy is closely linked with their job security, I presume...
Does anybody know how wide the Caruso ties are?
Anyone want to guess?
Has everyone received their orders? I placed my on Feb 15 and then went on vacay for a week - just checked my account page and it is still processing. I sent them a scathing email last night. One would think a JCPenny brand would have better service/organization than this.
I liked these shoes and have only seen them in this color on the Clad site. Anyone else know where to find them? Anybody seen them in person? Thought?
AIR COLTON OXFORD
i got mine
I made two purchases from Clad, and neither natched the description. One pair of trousers was described as unhemmed, and arrived hemmed. Another was described as "chinos" and were actually cords.
I received my order a week after placing it, but that was 3 weeks ago. Maybe they are almost ready to jump ship, and support and manpower is at a minimum. Not an excuse, just speculation...
My first order, placed a few weeks back, arrived at my door within four days of placing it. Pretty good. My second order took five days just to process. I can't complain though. I imagine most of the folks in the CLAD wearhouse/call center will be out of a job fairly soon, so they really don't have much incentive to work quickly. I'll just be happy if my order arrives eventually and it's actually what I ordered.
The first couple of orders I placed were promptly shipped. The last one, placed after the no-returns date, took a couple of weeks. One of the items no longer displayed on the site after I ordered it - it's possible it was OOS and they were waiting for a return to fill the order. Or maybe it is just a minimal staff left. The website shows different items available depending on what you click to view them, so might be best to try and confirm stock with them.
No complaints, got some great buys.
I placed two orders, one on Feb 5th, and on Feb 9th. I received both orders in reasonable time.
Thanks gents. Agree, can't complain too much, got some fantastic prices. It's just passed the 5-7 days they quoted, if it doesn't arrive this week i'll start to lose it on them. Don't really want to cancel the order as it has a ton of stuff i want.
If you log back on to your Cladmen account, you can view order status and it should have shipping info available for tracking. Mine had a UPS tracking number that I was able to follow.
No problem with my two orders.
Anyone buy one of the Caruso ties?
No tie, but I ordered a Caruso shirt. Anyone order one of those? It's supposed to arrive tomorrow, the last day (allegedly) of the sale. Hoping it gets here on time so I can check the fit and order more if it's good.
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