Update - Mr. Despos is not currently accepting alteration work
EDIT: Just to be clear, it sounds more like a "we're totally inundated with bespoke work/alterations for existing clients," not a "we're not doing alterations anymore" sort of thing
It's true. We are very fortunate to have the opportunity to keep ourselves (relatively) busy with bespoke work. Alterations simply took up too much time which was beginning to slow down delivery times for our bespoke orders.
We are, however, still able to take in more bespoke clients - the simple fact was the alterations were slowing everything down.