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Charles Tyrwhitt Reviews and Fitting

Discussion in 'Classic Menswear' started by LooksGood, Feb 16, 2013.

  1. az64q

    az64q Well-Known Member

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    I just went through the motions again. Still works.

    Make sure you're using the link that is currently in that spoiler above. It's one of those links that transforms into something else when you click on it. It should be www.ctshirts.com then a slash then a code with numbers and all-caps letters.

    If that still doesn't work try clearing out your browser's cookies and cache, and/or using an incognito browsing mode.
     
    Last edited: Feb 24, 2013


  2. mingus2112

    mingus2112 Senior member

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    Chrome - Worked for me. Added 4 shirts (only ones marked 4/$199) and then it popped up asking me to add another shirt. Added another shirt and all shirts dropped to $20.85. Went to checkout and it said i was entitled to a free item. Showed me 6 ties, picked one, price didn't change. Done and done!


    I have that shirt and actually just ordered 2 more. It's a great basic white shirt. I get a lot of use out of it!

    -James
     


  3. cuts

    cuts Member

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    thanks so much for replying to me. I just ordered 4 whites and one white casual. Next time I order from them I will get a light blue and try another color.

    Which other colors you have, i'm looking to build basics right right now.
    thanks again.
     


  4. SidewinderX

    SidewinderX Senior member

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    Will also concur with this -- I have both the slim and the extra slim (formerly "tailored fit"). The extra slim fit is absolutely tighter in the chest than the slim fit.
     


  5. cuts

    cuts Member

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    i got the extra slim, hopefully its not to slim. I"m 6' 182 and neck 16 and waist 32.5 inches.

    They have a store in DC, so if they don't fit I will just return there, hopefully I can do that and then get regular slim, if extra slim is to small. You guys think I can do this?
     


  6. msulinski

    msulinski Senior member

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    If you have the receipt, you should be able to exchange in-person in the store. I have done this in the NYC stores. The only problem you may have is that they will take your return, but only credit your account. If you want another shirt, you may have to buy it, and it won't be $20. Your best bet might be going in with no receipt and trying to exchange.

    I do think they will fit you though. I am 5'7" and 180 lbs, and I wear a size 16 ESF, and it fits fine. Did you order size 16 neck?
     


  7. cuts

    cuts Member

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    yes, I ordered 16 neck. Ok, crossing my fingers, Gee, i'm tempted to order 4 more and get some additional colors. I ordered 4 white and one casual white, since I"m just building my wardrobe . What other colors do you have or suggest, i think a light blue would be nice and a pink and a gingham.
     


  8. az64q

    az64q Well-Known Member

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    I have found that going through the brick & mortar stores doesn't get you the best deals, and returns are stricter. I ordered a shirt online and wanted to exchange it for a different size at one of the NYC stores just for quickness. I couldn't do a simple swap because they said the online and in-store systems are separate. I would have to return it, my credit card would be refunded, and then buy the correct size. But there was a price difference so I would have lost a few bucks. I was surprised because online/over the phone the customer service is fantastic.

    I waited a couple of days and went to a different location hoping to catch someone who would accomodate. They said the same thing, but also pointed out that I was then past the return date on the receipt and couldn't do it anyways. So i just used the free shipping label included in the box and swapped it out that way.
     
    Last edited: Feb 24, 2013


  9. Quadcammer

    Quadcammer Senior member

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    yeah, this deal still doesn't work for me.

    5 shirts, 1 tie, $248
     


  10. archibaldleach

    archibaldleach Senior member

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    Still not a terrible deal.
     


  11. Quadcammer

    Quadcammer Senior member

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    nope, but i have enough shirts that I would only do it at a stupid price.
     


  12. az64q

    az64q Well-Known Member

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    Got a call from CT customer service...

    They explained it was a system glitch and wouldn't honor the $119.10 price. They would do the 4 for $199, and still do a free shirt and tie. So the total would be $213.95 shipped. I just cancelled the order, price per shirt at that point is much higher than their clearance sales and other deals.
     


  13. msulinski

    msulinski Senior member

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    So I guess the rest of us can be expecting an email indicating that the order won't be going through?
     


  14. Flyswatter

    Flyswatter Senior member

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    Well that's disappointing to hear. If it was a screw-up on their end, they should honor the deal anyway.
     


  15. heldentenor

    heldentenor Senior member

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    That's disappointing and somewhat surprising; usually companies of their size accept the mistake and treat it as a "bank error in your favor." My order processed and my CC appears to have been charged, so we shall see what transpires.
     


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