did the op really think he was going to get all that for 25 each shipped from the UK?. I find the fact that he posted this here to complain about abusing a credible brand's promotion a statement to his shrewd personality and lack of common sense..
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I've placed several orders, and I've been very happy with the service. Returns are easy, no questions asked. I had a tie which started to pill, after the return window expired. They sent a replacement before I returned the defective item. Again no questions asked. I would order again without hesitation.
That being said, this sounds like a teaser promotion to get you to try their product. So I'm not surprised there are some limits on quantities. Charles Trywhitt is great choice for OTR rack shirts, ties, and accessories. I hope you can look past this incident.
From a customer service standpoint this should have been honored. Obviously I knew that the system did not want me to place multiple orders that is why I placed separate orders. That still does not negate the fact that they system DID allow me to purchase all of those shirts at that price. You see companies messing up all the time and taking responsibility for it. AA misplaced a dec place on flights to Hawaii and honored a full flight at 138.3 instead of 1383. I am sure people bought more than one.
This is not a situation where the company accidentally listed the wrong price and should honor it. This is a situation where you intentionally tried to cheat the company and got caught. You placed separate orders and - used different credit cards - to further hide your attempt to cheat. You got caught and should stop whining about it. You look worse and worse the more you complain about this.
I did not hide anything. I used 1 different card for 1 separate order for a gift. 7 shirts with the same address and card. This is most def a situation where the company listed an incorrect price. If you cant get a certain deal combined or used more than once it is not hard to make your website promotion do that. After they noticed the mistake it was corrected hence the mistake. Simple logic. If it was not a mistake it should still be working.
I did not hide anything. I used 1 different card for 1 separate order for a gift. 7 shirts with the same address and card. This is most def a situation where the company listed an incorrect price. If you cant get a certain deal combined or used more than once it is not hard to make your website promotion do that. After they noticed the mistake it was corrected hence the mistake. Simple logic. If it was not a mistake it should still be working.
I did not hide anything. I used 1 different card for 1 separate order for a gift. 7 shirts with the same address and card. This is most def a situation where the company listed an incorrect price. If you cant get a certain deal combined or used more than once it is not hard to make your website promotion do that. After they noticed the mistake it was corrected hence the mistake. Simple logic. If it was not a mistake it should still be working.
It's okay, you're not missing out on much anyway.
x2
Try TM Lewin next time
Have you tried the 36? I heard they shrink to a 35. Mine did at least.Quote:
They have weird standard sleeve lengths. I need a 35, they only offer 34 or 36 standard.
Have you tried the 36? I heard they shrink to a 35. Mine did at least.