Charles Tyrwhitt - No Care For Customers

Discussion in 'Classic Menswear' started by texasmade10, Mar 22, 2012.

  1. lostron

    lostron Senior member

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    did the op really think he was going to get all that for 25 each shipped from the UK?. I find the fact that he posted this here to complain about abusing a credible brand's promotion a statement to his shrewd personality and lack of common sense.. :facepalm:
     


  2. davesmith

    davesmith Affiliate Vendor Affiliate Vendor

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    This. One of the first things I will be doing next week when I'm in the UK with be to place an order with them.
     


  3. texasmade10

    texasmade10 Well-Known Member

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    removed
     
    Last edited: Mar 26, 2012


  4. New Shoes1

    New Shoes1 Senior member

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    This is not a situation where the company accidentally listed the wrong price and should honor it. This is a situation where you intentionally tried to cheat the company and got caught. You placed separate orders and - used different credit cards - to further hide your attempt to cheat. You got caught and should stop whining about it. You look worse and worse the more you complain about this.
     


  5. texasmade10

    texasmade10 Well-Known Member

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    I did not hide anything. I used 1 different card for 1 separate order for a gift. 7 shirts with the same address and card. This is most def a situation where the company listed an incorrect price. If you cant get a certain deal combined or used more than once it is not hard to make your website promotion do that. After they noticed the mistake it was corrected hence the mistake. Simple logic. If it was not a mistake it should still be working.
     


  6. davesmith

    davesmith Affiliate Vendor Affiliate Vendor

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    +10. Couldn't be said any clearer.
     


  7. FlyingMonkey

    FlyingMonkey Senior member

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    Sorry, no sympathy from me either. CT have always provided excellent customer service for me with no question returns etc. You tried to game the system, you got caught and now you have the gall to complain about it on a public forum. No sympathy whatsoever.
     


  8. New Shoes1

    New Shoes1 Senior member

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    Did you or did you not purchase each shirt and tie as a separate order?

    Why did you do it that way?
     


  9. gort

    gort Senior member

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    Stop trying to convince yourself you weren't being shady. CT did nothing wrong. You wanted to game the system and they caught you.
     


  10. texasmade10

    texasmade10 Well-Known Member

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  11. Achilles_

    Achilles_ Senior member

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    x2

    Try TM Lewin next time ;)
     


  12. Quadcammer

    Quadcammer Senior member

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    wow, thread backfire
     


  13. davesmith

    davesmith Affiliate Vendor Affiliate Vendor

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    They have weird standard sleeve lengths. I need a 35, they only offer 34 or 36 standard.
     


  14. Achilles_

    Achilles_ Senior member

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    Have you tried the 36? I heard they shrink to a 35. Mine did at least.
     


  15. davesmith

    davesmith Affiliate Vendor Affiliate Vendor

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    Wonder what that means for the rest of the fit. I am happy with Tyrwhitt and see no reason to change. However, I am going to try Stephan Haroutunian Shirts, they have 4 shirts for 105 pounds.
     


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