Chan problem - need advice

[brlfvr]

Originally Posted by teddieriley

I am not equating your feelings of frustration as being irrational. I used the word emotional because you basically sounded like a 5 year old when you declared, if I can't press out the problem, I'm asking for a refund and never using Chan again!

I certainly feel your angst and frustration and wish you the best of luck!

Mixed message here. Comparing his reaction to that of a five year old isn't helpful or necassary. Why bother with the closing line of feeling his angst and frustration. It doesn't sound like you do.

 

[sfsnob]

Originally Posted by Despos

These jackets were shipped from Hong Kong, during August, in a box, most likely covered by a plastic bag. The inside of the box becomes steamy from heat and humidity and this is the result. This would happen if it was Kiton, Brioni, Oxxford etc., etc.. How would you look after a trip like that?

Have the jackets pressed and discuss your concerns with Chan. If you don't care for the process, the waiting, the adjusting and so on, explore other alternatives.

No plastic bag - cardboard box, neatly folded (much better than my first jacket), wrapped in soft paper, and the suit was left to hang for a few days. The wrinkles and ripples fell out from most of the jacket (chest, back, arms) but remained in the problem areas shown by the two photos. Which is why I suspect that bluscuro is correct. Like I said, I'm going to have it pressed by my tailor - I want this suit to work, and I want Chan to be a good available solution.

There are reasonable expectations and unreasonable expectations when one choses to go the bespoke route. I was willing to put up with fit issues and have multiple jackets made to get it right because of the price, but Chan isn't bargain basement - what's concerning is that there was no difference in fit between the first jacket and the 2nd jacket. Even after Patrick took the jacket back to correct the fit issues, it still wasn't right. Then on top of that there is a potential construction issue. This doesn't fall within reasonable expectations when going custom.

 

[teddieriley]

Originally Posted by brlfvr

Mixed message here. Comparing his reaction to that of a five year old isn't helpful or necassary. Why bother with the closing line of feeling his angst and frustration. It doesn't sound like you do.

Thank you.

 

[grimslade]

Originally Posted by sfsnob

However, since you are in NYC, why?

Um, price...