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Hi Cavour - I ordered a suit online earlier and the suit arrives in a few days. I was quite happy with the shipping services but the suit unfortunately doesn’t fit very well and therefore have to return it
Despite my effort in requesting a return label via multiple emails as well as phone calls for over a week, I still haven’t heard from you guys even though I was promised that this would be sent to me last Friday the latest. Could you please kindly assist me with this as I would have to miss the 14 days window to return the item.
Thank you for the assistance in advance!
Measurements should be up shortly. Seems pir photographer is one length ahead of our writer..
@silentsim I made my first Cavour shoe purchase recently and the quality seems solid and a STEAL with the current sale. I don't have experience with Carlos Santos shoes. However, it was especially nice to see the Cavour shoes use leather board for the heel and toe stiffeners were others might use plastic (i.e., Meermin use plastic in their baseline shoe and that's one reason the break in can be tough). Also, the leather feels supple on the two pairs I own: Cap Toe Oxford Soft Chisel and Balmoral Oxford Soft Chisel. The cap to oxford has a rubber sole that's more discrete than I thought presented online and the balmoral oxford has a lovely blind close channeled leather sole. The fit (as is in the description) is generous and my feet appreciate it as I boarder the standard USA D/E width with a medium/high instep.Quality overall!
Did you email [email protected]?@kevinsvindland I ordered a couple suits last month and have been trying to get in touch to return one—color just doesn’t work for me the way I imagined. I haven’t heard back by email or message here (but did hear back on an earlier matter quite promptly). Is there a better way to contact you?
This spring season more allowance was added, and even more for the upcoming fall/winter new model suits.@kevinsvindland Just wondering, is there a way for us to know how much fabric are in the trousers of the Cavour suit to be let out? The wool silk seersucker trouser had almost an inch of fabric below the knee which was great since it is much more comfortable after I get them back from my tailor.
However the Winter Hightwist I bought last year had virtually no seam allowance or extra fabric on the trousers. I enjoy wearing the Hightwist suit but the trousers keep catching on my calves and my tailor can't do anything about it. If the Cavour suit trousers will have enough fabric to be let out, it would definitely remove my hesitation in buying more suits due to the tight trousers.