[case closed] My first Indochino - should I ask for remake or refund? *REFUND*

Discussion in 'Classic Menswear' started by fcong, Oct 14, 2015.

  1. fcong

    fcong Member

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    Just received my first m2m suit from Indochino (well, actually this was the first time I bought suit online, although my wife kept telling me not to). It looks really bulky (my wife was laughing while taking pic for me). I have to say I was very disappointed.

    Can you guys give me some suggestions - what should I do, take it to a local tailor for adjustments or send it back for remake?

    *************************************
    Update: thanks for all your attention ... case closed, I'll be sending the whole package back for a full refund, it was the first time and probably the last time I've ever bought suit online, sigh

    Anyone had experience buying a suit from the the following outlets? Please share, thanks!
    Nordstrom rack
    Saks OFF 5TH
    Armani Outlet
    Ferragamo outlet
     
    Last edited: Oct 14, 2015


  2. David Reeves

    David Reeves Affiliate Vendor Affiliate Vendor

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    Looks like a cheap suit to me.....oh it is a cheap suit.
     


  3. fcong

    fcong Member

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    So... it's not even worth to have it adjusted?
     


  4. Murlsquirl

    Murlsquirl The Moral Squirrel Dubiously Honored Moderator

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  5. GBR

    GBR Senior member

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    Get your money back or burn it - then never try to get anything made online again.
     


  6. fcong

    fcong Member

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  7. fcong

    fcong Member

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    Alright :-(
     


  8. Murlsquirl

    Murlsquirl The Moral Squirrel Dubiously Honored Moderator

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    No need to apologize. Don't mind GBR....he is obsessed with fire for whatever odd reason....99.9% of his posts contain the words "burn it". He needs a hug.
     


  9. WhereNext

    WhereNext Senior member

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  10. Shirtmaven

    Shirtmaven Senior member Dubiously Honored

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    i have seen a lot worse.

    not sure what sort of outlets are in the garment for a tailor to even work with.

    the pants can be salvaged. just let out the hip.

    the jacket will be fine as long as you never button the coat....

    the jacket can not be altered to fit properly. too much wrong.
     


  11. jcmeyer

    jcmeyer Senior member

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    All I'll say here is that Indochino was my (and no doubt many others) first step into anything made for me. After one suit I realized a lot about fit and quality and stepped up to my local tailors who have made many much monies off me. It's a feeder system (farm club?) for people like you if you make 'em feel welcome.


    But also this. For sure this.
     
    Last edited: Oct 14, 2015


  12. mike05257

    mike05257 New Member

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    I'm very new to this, so it would be nice if people could point out why/how/where the suit is not fitting well.

    To me, it looks too tight in the chest when buttoned, and the pants are too tight in the hips, causing the pockets to bulge out.

    What else am I missing?
     


  13. Shirtmaven

    Shirtmaven Senior member Dubiously Honored

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    you are correct about the pants.

    those can be let out(hopefully)

    the balance of the jacket is way off.
    the collar opening of the jacket is too big.
    you do not seem that hard to fit.
    you would be better off in a half way decent RTW suit

    indochino makes a awful garment.
     


  14. dreamspace

    dreamspace Senior member

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    It's just too short and the button-stance is too high. You look like you're wearing a Short suit.
     


  15. fcong

    fcong Member

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    You're right, I was kinda shocked when I put them on this morning ... all my RTW suits are way better than this one, sigh
     


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