- Jan 22, 2020
- Reaction score
Well, the color of lighter shades of shell cordovan can vary a lot. That is considered normal. THe only thing that seems to be a real issue to me is the scratches you mentioned. The factory seems to think that there are no scratches.
Do you have pictures of the scratches?
Also, since they offered you a remake then you can get the pair remade with the shade of bourbon you desired. Send them lots of pictures of the color tone you are looking for and they can probably accommodate you.