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Capital Custom Clothiers - Annapolis, MD - Any reviews?

Discussion in 'Classic Menswear' started by Beatlegeuse, Jun 20, 2011.

  1. Beatlegeuse

    Beatlegeuse Senior member

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    Does anyone here have any experience with this place?

    http://www.capitalcustomclothiers.com

    There's a Groupon today for $205 worth of clothing for $95 - so basically you could get 2 shirts for the price of 1. On tried searching on here and Google but couldn't really find much in terms of reviews.
     
  2. beowolf

    beowolf Senior member

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    The client photos look like crap.
     
  3. Beatlegeuse

    Beatlegeuse Senior member

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    ^ Yeah I agree. But I didn't want to get any suits made, just a couple of shirts. I have a bunch of shirts that already fit perfectly, so I thought this might be a good deal to get a few more MTM at a decent price. Not sure about their quality though...
     
  4. Beatlegeuse

    Beatlegeuse Senior member

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    Bump...any comments about this place at all? I'm probably going to go ahead and get the deal. I have a bunch of credit thru Groupon so this will only cost me a couple bucks....worth a shot.
     
  5. Beatlegeuse

    Beatlegeuse Senior member

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    I ended up buying this deal...I had some Groupon credit that I applied so this only ended up costing me $70. So, I'll get 2 MTM shirts out of the deal, not bad for $35 apiece. I'll probably try it out sometime in the next month or so, and I can write a review here.
     
  6. KObalto

    KObalto Senior member

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    Let us know how it turns out. I bet this is yet another tailor that uses English-American? How many cuff and collar options does Tom James offer? I'll have to check this when I get home.
     
  7. Beatlegeuse

    Beatlegeuse Senior member

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    It doesn't say on their website if they use EA or not...but I just did notice that they only have 6 collar and 8 cuff options for shirts. That seems a little low to me.
     
  8. Beatlegeuse

    Beatlegeuse Senior member

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    I finally got a chance to check this place out last weekend. It's a small, but very nice looking shop in a great area of downtown Annapolis. I made an appointment before I went in, but I don't think I really needed to as nobody else came in or out of the store the entire time I was there (about 30 minutes).

    Even though the place was small, they had a ton of fabric choices for shirts. I looked through maybe 6 books that each had about 50 swatches each, and there were dozens of other fabric books around the store that I didn't even open. If you don't have at least some sort of idea of what you're looking for, you could spend hours in there looking through all the books. All the fabrics I saw looked and felt like fairly high quality, definitely better than the sale fabrics from Modern Tailor that I'm used to. However, I didn't really get into the specifics about 1-ply vs 2-ply or thread count about each fabric. Nothing I felt seemed like a cheap 1-ply fabric, and for the most part I don't care too much about thread count as long as the cloth looks nice and feels good to the touch.

    I knew before I went there that there were a couple staple shirts I wanted - a solid light pink and a solid light lavender/lilac color. I found some I liked pretty quickly in one of the fabric books, which consisted of all Made in Italy fabrics (doesn't automatically mean they were great fabrics, but they looked and felt quality to me). I had a Groupon worth $205, so I could have stopped there, but if you buy 3 shirts the price drops to $99 per shirt (as opposed to $109 per shirt if I had only bought 2). I ended up looking through a couple other books and found an orange/blue check shirt - sounds kinda weird, but I liked the pattern and fabric. So all in I got 3 shirts, and after the Groupon I had to pay $97 out of pocket, not a bad deal.

    I brought a shirt with me for them to copy the measurements from, so hopefully they stay true to the fit of that shirt. If they do, then I should have no problems. They also took my body measurements while I was there - I asked them why that was necessary, since I was asking them just to copy the measurements from the shirt I brought in, but they said they just like to have all that stuff on file......okay.

    My only major gripe was that there was only one person working there, a girl who was maybe in her early to mid-twenties. Normally that shouldn't matter, but she didn't seem to be super knowledgeable about the fabrics. I had some questions about some of them, and she wasn't able to give me any real definitive answers. For example, I saw one fabric book with a bunch of swatches labeled "Wrinkle Free" so I asked her if they were 100% cotton or if there was some synthetic fibers in there to make it wrinkle-free. She said that maybe there was 1-2% linen blended in, but she didn't seem too sure of herself. I was hoping there would be someone else there that could have answered my questions about the fabrics with more certainty.

    Altogether, it was a pretty positive experience, and as long as my shirts come out fitting well, then I'll be happy. I'm not sure if I would go back and spend full price...I'm so used to my Modern Tailor shirts for 40 bucks, and I've had pretty good luck with the fit of those. But if these turn out to be really extraordinary, then I may consider going back for more.

    Sorry for the long-winded review! Hopefully someone found it helpful. I will post an update once my shirts are finished, which should be in about 6 weeks. That seemed a little long to me, but they said they are backed up with a lot of orders for upcoming weddings that have been marked as rush orders. I didn't need my shirts right away, so I can wait and I didn't want to pay extra to mark it as a rush order.
     
  9. nhollick

    nhollick Member

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    I'm curious to find out how your shirts turn out. I walked by there today and the shop seemed quaint, but it was closed, so I couldn't go see the selections. I just checked out their website, and I agree, the suits don't look great. Leads me to believe that is really a made to measure operation for suiting. When you were there, did you get any information about their suiting?
     
  10. Beatlegeuse

    Beatlegeuse Senior member

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    Nope, I'm not interested in any new suits right now, so I didn't inquire into any of their suiting fabrics at all. My shirts should be done sometime within the next 2-3 weeks, so I'll post another update then.
     
  11. Beatlegeuse

    Beatlegeuse Senior member

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    After nearly 9 weeks, my shirts from this place are finally ready. I'm out of town this weekend, so I won't be able to pick them until next Saturday. I hope they come out perfectly, because if there are any issues, I don't want to have to wait another 9 weeks for a remake. I'll post another review once I pick them up.
     
  12. Beatlegeuse

    Beatlegeuse Senior member

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    Finally went to pick up my shirts this past Saturday. Long story short - each shirt was at least 1-2 inches too big in every dimension, except for the collar...that was the only part that fit well. The shoulder seams were hanging well past my actual shoulder, the arms were big and billowy, and the chest and waist had a ton of extra fabric. After talking with the guy there (one of the owners of the store), I found out that the young girl that took my measurements during my first visit was fired shortly after I placed my order. Great.

    More bad news - the perfectly fitting shirt that I left there for them to copy the measurements is missing. Awesome. Also, I gave them some thick, high-quality mother of pearl buttons for them to use on my shirts...the girl I gave them to stuck them in a drawer somewhere, and my shirts were made with cheap plastic buttons. My mother of pearl buttons are nowhere to be found. Fantastic.

    The guy at the store apologized profusely, and he promised he will find my original shirt that I left there (one of my favorite shirts btw, which I have now been without for 2 1/2 months), he will find the buttons I brought, and he will get the shirts remade to the correct specifications. I will believe it when I see it, so until they make it right, :fu: Capital Custom Clothiers!

    I'm really hoping that this is all stemming from the girl that is now fired, and that this is a very rare case at this place, so I will post an update once I see things start moving in the right direction. They are closed Sunday and Monday, so I should hear back from them tomorrow. If they can't find my shirt or my buttons, I'm not sure what I'm going to do. Hopefully they have a similar fabric (it was just a pretty standard white/blue check) and they can remake my original shirt for free. And I'm sure they can source some mother of pearl button somewhere....we'll see what happens. :censored:
     
  13. unbelragazzo

    unbelragazzo Senior member Dubiously Honored

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    Some of that might be allowance for shrinkage, but def not all of it....
     
  14. Beatlegeuse

    Beatlegeuse Senior member

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    ^They washed the shirts before I picked them up...and when the guy measured me while wearing it, he agreed it was far too big.
     
  15. chet31

    chet31 Senior member

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    Let me guess, the girl was cute.
     
  16. Beatlegeuse

    Beatlegeuse Senior member

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    I don't really remember what she looked like....I guess that means she probably wasn't that cute.

    In any case, I got a response from them over the weekend, and they said that essentially my order had been duplicated in their system. The first one went through with the wrong measurements (the shirts that I tried on that didn't fit), and the second order was all set to copy my original shirt, but it had never been fully processed. I have no idea how something like this happens.

    Either way, they are processing the correct order to copy my shirt, and they still have the MOP buttons I originally brought there. They're putting a rush on the order, so I should have everything within the next couple of weeks or so. Good to know they were able to sort this out and they didn't just lose all my stuff...fingers crossed for the final product.
     
  17. Beatlegeuse

    Beatlegeuse Senior member

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    I guess a "rush" priority order at this place means 6 weeks. My shirts are finally done, and they are shipping them to me right now. Even if they turn out great, I will probably not order from them again...it was too much of a pain in my ass.
     
  18. Johnny24

    Johnny24 Senior member

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    I cannot discuss that at this time.
    I had a discussion via email with them a few months ago about their MTM suiting options and what local tailors they trust with alterations work...They were fact in their reply and gave in-depth answers but what I wasn't sure of when it came to their service was the ability to take correct measurements and produce a suit that won't need a few remakes or extensive tailoring when it comes back. I was told in the email that a "Swiss group" does all their tailoring for every item they sell (an Ask Andy search turned up that they use to have their suits done in NYC between 06-08), so Eilo is not the one who makes these. They did stress that their suits are fully canvased (with half of fused for those who would want them, but it is not suggested).

    I recently started getting my haircut across the street from this shop at Capistrano Barbershop (great place BTW) and I decided to stick my head in there and see what was going on. There was a lady working in there who I would not have felt secure with if she was doing the measuring. She said they had their products made in Malaysia, which means: either she was clueless, the "Swiss group" has a factory in Malaysia and they were being creative with where they were addressing the tailoring, or they have moved from NYC, to Europe, to Southeast Asia for their tailoring in under 7 years (not a good sign).

    She showed me a few jackets and and suits that were made for their shop, they seemed nice enough at quick glance, the shoulders were very soft, and they looked balanced but I have no clue what the stuff looked like on the person it was made for. I have a copy of their sheet they use for measurement and fit options I forget what catchy names they have for the three basic fits they offer outside of the slimmest option being the "GQ Fit"...It was described to be as "very tight" by the sales lady, but given the way Annapolis folks wear their suits, anything smaller than a 30 gallon trash bag could be "tight".

    Again, my concern is the people doing the measuring are not experts in making suits, but only selling suits to people who for the most part are clueless in terms of fit. They have attractive pricing for sure, but I want to clarify their manufacturing location and see some sample jackets to try on before I consider an order....At this point, it sounds and looks like a glorified Indochino. I have a haircut tomorrow so I will try to find out more.

    I still think I am going to go with Elio to do a couple MTM's for me, and be very, very exact with him on what details and fit I am expecting so I don't end up with one of the bad looking jobs I have seen on here.
     

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