Wow, that is awesome customer service. Especially considering they told you the Quartz was a final sale. I'm glad they came through.
I don't like the Banff much myself. No side pockets and too many buttons for my taste. What was it specifically that you didn't like about it? And do you feel the Chateau is warm? (My memories of Montreal in the winter is supreme cold.) Also, do you layer? (Like sweaters.....)
Considering that CG is most likely getting hit with a price increase next season now is a good time to purchase (or end of winter when there are occasional discounts).
Thanks to some great customer service I was actually permitted to exchange the defective Quartz Nature for another jacket. I went with the Chateau--Gormley wasn't available at this location--and I love it. It turns out the model I had tried on previously and disliked so much was the Banf. Whoops. The Chateau was a bit more expensive, but I'm starting to realize that a lifetime warranty and a reputation based on exceptional construction are worth the extra money. I had to size up to a large, though, compared to a small in the Constable and Chilliwack.
Wow, that is awesome customer service. Especially considering they told you the Quartz was a final sale. I'm glad they came through.
I don't like the Banff much myself. No side pockets and too many buttons for my taste. What was it specifically that you didn't like about it? And do you feel the Chateau is warm? (My memories of Montreal in the winter is supreme cold.) Also, do you layer? (Like sweaters.....)
Considering that CG is most likely getting hit with a price increase next season now is a good time to purchase (or end of winter when there are occasional discounts).