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Have a buyers address in the following format:
John Doe
PO Box 123
1234 X Street
City, State 12345
My postage machine does not recognize it as a valid address
It's a PO box on line 1 and a residential address on line 2
Should I be suspicious? Never seen an address like this with 2 different addresses
Hi guys, a buyer claims I sell Fake Stuff and left a negative.
He states" I do not have to justify myself with a scammer but for your information, my sister works at tom ford all I had to do is text her the pictures"
Of course, the sister knows it, thus he buys from me ...
He also wants to return the item at my cost. The funny thing is, I have an Invoice from the company. How should I proceed?
Best
Others with more experience might weigh in with other advice, but the best way I found to proceed in this is the following:
1. Accept the return, you'll have to pay the shipping
2. Once you get the return, refund the money.
3. Call ebay and open up an appeal on the return case. With receipts, you'll be able to get this overturned.
4. Once ebay reviews the case and sees that it's legit, you will have your fees returned and your shipping. Most importantly, ask for the feedback to be removed since it clearly is false.
THANk youOthers with more experience might weigh in with other advice, but the best way I found to proceed in this is the following:
1. Accept the return, you'll have to pay the shipping
2. Once you get the return, refund the money.
3. Call ebay and open up an appeal on the return case. With receipts, you'll be able to get this overturned.
4. Once ebay reviews the case and sees that it's legit, you will have your fees returned and your shipping. Most importantly, ask for the feedback to be removed since it clearly is false.
Is there any chance you have a UPS weight check on the return? I occasionally get hit with overages/refunds because my weight doesn't match actual, so they're at least randomly checking package weight, maybe they would have something for you if you?
Damn, thats great news. a rarity today. I figured you had a 50% refund coming at best. Thats how my last 3 or 4 scam returns have gone.Update: good news, eBay got back to me after appealing the return and will be issuing a full refund for the fraudulent return. not sure how they made their decision on it, but the had me sign an affidavit confirming I had received an empty box, and within 6 hours or so they came back and said that they were able to verify it. the whole thing took about 30 hours from receiving the "return" to settlement. very pleased they were able to verify. I suppose that's where all my eBay fees are going... its bittersweet