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Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. My Main Man

    My Main Man Distinguished Member

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    Me too. Nice!
     


  2. Snoogz

    Snoogz Distinguished Member

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    Signature Confirmation is grayed out until you reach a specific dollar amount threshold (I think it recently increased from 250 up to 750??). eBay determines that, and requires it for both parties to be covered by their protection. So until you reach that dollar amount, we cannot use it through eBay. Australia is probably one of my favorite places to ship, I've never had issues with FC, Priority, or Express. I almost feel like I'm shipping domestic.
     


  3. stevent

    stevent Distinguished Member

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    Express should include $200 insurance automatically so you shouldn't need to buy any? And not sure if it's sig required but it will be tracked all the way
     


  4. Shoeluv

    Shoeluv Distinguished Member

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    I checked and you get $200 free insurance with Express.
    My choices are

    First Class Package Intl Service - Package/Thick Envelope - $18.89

    Priority Mail International - $33.85

    Priority Express Mail International - $44.59

    Since Austrailia is an E Delcon country, what are the benefits of Priority and Express over FC?

    P.S. he paid $45 shipping and I would refund him the difference. So money wise it doesn't matter to me, I want to do what is best for me and my customer.
     
    Last edited: Aug 11, 2014


  5. hbkshin

    hbkshin Distinguished Member

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    I always ask, and tell them the expected delivery between FC and Priority. Most choose FC because they save a bunch on shipping, but some want it faster.
     


  6. rhyme

    rhyme Senior Member

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    Cherry popped! Had my first case opened against me for "The buyer has not received the item yet"

    Buyer purchased item on Aug 6. Emailed me 5 minutes later and said he made a mistake and would like it shipped to his work address, i refunded his money and he resent it again with his business address which was confirmed so i shipped it. Since i am super fast it got to him on the 9th of August.

    USPS tracking shows the item being delivered on the 9th of Aug. Got this message today.

    Quote: Buyer work website shows them being closed on weekends.


    How do one verify with the USPS office on what happened? What should my step be so i dont lose this case.
     


  7. capnwes

    capnwes Distinguished Member

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    It shows delivered, you win.

    First things first, go to the resolution center and make sure you respond with tracking info, if you have not done so already.
     
    Last edited: Aug 11, 2014


  8. rhyme

    rhyme Senior Member

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    Thats good news but i am assuming the buyer is being honest and i would like to help him get this package. Unless its stolen we should be able to resolve this.
     


  9. capnwes

    capnwes Distinguished Member

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    He will need to contact the local post office that dispatched the package. The carrier will probably remember the package, if he doesn't waste any time submitting his inquiry.

    I assume his place of employment still has a mailbox, probably a large one at that. Perhaps it is in there?
    Sometimes I have seen items marked as delivered but not actually delivered till the following day for whatever reason.
     


  10. Fueco

    Fueco Distinguished Member

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    Exactly... At my wife's workplace, unless she goes and visits the shipping/receiving office, she sometimes won't get packages for 2-3 days after they're delivered.
     


  11. Fueco

    Fueco Distinguished Member

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    That moment when you try to track something you haven't shipped yet...
     


  12. capnwes

    capnwes Distinguished Member

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    Like the unexpected crown/dip in the road where your stomach hits your tonsils.
     


  13. Fueco

    Fueco Distinguished Member

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    Bit of a brag... My sales for the past 24 hours and past week are off the hook!

    I love this feeling.
     


  14. FlorianQC

    FlorianQC Distinguished Member

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  15. FlorianQC

    FlorianQC Distinguished Member

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