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Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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  2. hbkshin

    hbkshin Senior member

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    On re-list I know they can for sure.
     


  3. Melbush

    Melbush Senior member

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    3 deadbeats buyers over the last days. 2 with 0 feedback, 1 with 4. Two of them sent me a best offer and then never paid. Why make an offer if they don’t intend to pay anyway, help me understand… [​IMG]
     


  4. othertravel

    othertravel Senior member

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    Edit: Faldo alarm
     
    Last edited: Jul 10, 2014


  5. Melbush

    Melbush Senior member

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    Unfortunately it's not you
     


  6. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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  7. Snoogz

    Snoogz Senior member

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    Wanted to let you guys know, I recently purchased some shoe bags from an eBay seller, and they are wonderful!
    If anyone is interested in purchasing some for personal use, I would recommend this seller and these bags.

    They are a single bag for both shoes to fit in. But inside the bag, is a divider to allow the shoes not to touch each other!

    Wonderful Flannel Cotton with a synch rope!

    Click here - Best part is OBO is accepted, and if you can get them under 10$ total, they are cheaper than the AE ones...with free shipping!
     


  8. cdgreg

    cdgreg Senior member

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    Evening gents, buyer opened a case without contacting me. Please let me know if you think I'm in the wrong here. If so, I'll accept it, if not, I'll fight it. Thanks for your feedback:

    His comments "The item is size s which is not as described. Measurements provided are tricky and do not show all measurements. Armpit opening is very small (for very thin arm)and is not described at all."

    http://www.ebay.com/itm/231273984023?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649

    Thanks!

    edit: followed the recommended thread process. Contacted ebay, had the gentleman make some notes, received call id number and will call back on the 16th.
     
    Last edited: Jul 10, 2014


  9. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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  10. Fueco

    Fueco Senior member

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    This doesn't seem super cut-and-dry, but I think that if it's tagged as a small, and you've called it a small, you should be okay. It might be grounds for a return as "wrong size or doesn't fit", but not for a case against you.
     


  11. TheNeedMachine

    TheNeedMachine Senior member

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    That rocks!
     


  12. SpooPoker

    SpooPoker Internet Bigtimer and Most Popular Man on Campus Dubiously Honored Affiliate Vendor

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  13. TheNeedMachine

    TheNeedMachine Senior member

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  14. cdgreg

    cdgreg Senior member

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    RE: My own item not as described case above. I tried a different route and we'll see if it works out. I told the gentleman I'd be glad to issue a refund since I want a happy customer, however I cannot agree that the item was not as described. I also explained to him that since a case was opened that the item was not as described, that unless it's somehow canceled on his end, or found in my favor then I receive a defect. He did not realize this and thought if we "settle" in this phase it would not count against me. He ended up stating "At the end i really like the vest but for some reason it has small arm openings and i am not a big man. If i can return that is enough for me." He's shipping the vest back tomorrow. Now to figure out how I can issue a refund without being dinged for canceling a sale without going through that formal process. I think my best outcome here is the case is escalated in 3 days before the vest arrives back. The case is closed in my favor, I use the appropriate process to initiate the return, I provide the refund, buyer is happy, I do not have a defect....we'll see.

    I think I'm either going to start accepting returns or include something in the box that says if you are unhappy follow these steps to contact me. Please do not open a case as item not as described or I will be forced to "fight" the case.
     


  15. cdgreg

    cdgreg Senior member

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